The Police Telecommunicator in the University of Texas Police Department at Houston will answer non-emergency and administrative telephone lines, enter information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator will also monitor closed circuit television (CCTV) during special events and for security related activities, and perform multiple tasks concurrently, while working in a fast paced environment and maintaining a professional and positive demeanor.
Answers non-emergency telephone calls for police, security, and technical support events and services.
Enters information concerning calls for technical support and security related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment.
Forwards calls received in the Police Communications Center to the appropriate office of the UTPD.
Police Communication Documentation
Other Duties as Assigned
Including, but not limited to:
Emergency recall and/or may be required to remain onsite or work extended hours during man-made or natural disasters and unusual occurrences on campus.
Local or long distance travel may be required for training or other business purposes occasionally.
May be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays.
Required: High school diploma or equivalent.
Required: One year of relevant work experience.
Must pass pre-employment skills test as required and administered by Human Resources.
Must Successfully complete the Public Safety Telecommunication (PST) Test obtained from the International Personnel Management Association and administered by the Police Department.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 128725
Employment Status: Full-Time
Employee Status: Regular
FLSA: exempt and not eligible for overtime pay
Work Week: Days
Fund Type: Hard
Pivotal Position: Yes
Minimum Salary: US Dollar (USD) 31,200
Midpoint Salary: US Dollar (USD) 39,000
Maximum Salary : US Dollar (USD) 46,800