Police Support Services Captain

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Location

Statesboro Campus - Statesboro, GA

Department Information

Office of Public Safety

Job Summary

Responsible for managing and supervising members of the Support Services Division overseeing Communications, Records, State Certification, Training, and Professional Standards for the Department of Public Safety. The Support Services Captain position is located in Statesboro. The incumbent will travel between the Statesboro and Savannah campuses.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA 's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

• Manage and supervise members of the Support Services Division overseeing Communications, Records, State Certification, Training, and Professional Standards for the Department of Public Safety

• Oversee records administrators to ensure accurate and timely reporting of departmental reports including, UCR, daily reports, monthly reports, and Clery requirements

• Assure secure filing procedures are established and confidential files are maintained by monitoring the accessibility of Department personnel

• Assess and purge records annually per Records and Retention Guidelines

• Consistently communicate with the Chief of Police concerning direct areas of responsibility

• Maintain, repair, and clean tools, equipment, and work areas

• Respond to all requests for Open Records

• Train and assist users and oversee daily system operation and maintenance of police Automated Records Management System (ARMS), digital voice recorder, and other software systems in records and communication

• Serve as liaison to system contractors

• Generate reports, maintain files and build and use special reports from ARMS

• Serve as Senior Terminal Agency Coordinator (TAC) for Georgia Crime Information Center (GCIC)

• Ensure training and certification of terminal operators every two years

• Coordinate with GBI on all matters relating to the agency's utilization of Georgia Crime Information Center and National Crime Information Center facilities and services

• Supervise radio dispatchers to ensure compliance with the division's policies, procedures, and regulations

• Participate in interviewing process for new communications employees and make hiring recommendations

Required Qualifications

Educational Requirements

• Bachelor's Degree

Other Required Qualifications

• Georgia P.O.S.T (Peace Officer Standards and Training) Certified as a basic law enforcement (police) Peace Officer
• P.O.S.T. Instructor Certification

Required Experience

• Five (5) or more years of related work experience

• One (1) or more years experience with GCIC operations, rules and regulations

Preferred Qualifications

Additional Preferred Qualifications

• O.S.T. Firearms Instructor Certification

Preferred Educational Qualifications

• Master's Degree

Preferred Experience

• Supervisory experience

Proposed Salary

$56,300 - $71,700

This is an exempt position paid on a monthly basis.

Required Documents to Attach

• Resume

• Cover Letter

• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service

• Ability to support various constituencies served by the University

• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

• Ability to maintain confidentiality and secure sensitive information

• Ability to solve problems and think creatively to manage tense situations courteously and tactfully

• Ability to proficiently use police equipment, which includes vehicle, weapon, expandable baton, radio, body and vehicle camera systems and Oleoresin Capsicum (OC) spray

• Ability to analyze situations quickly and objectively and determine proper course of action

• Analyze situations quickly and objectively, and determine proper course of action

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

• Knowledge of Georgia Crime Information Center, National Crime Information Center facilities and services

• Knowledge and/or experience with State Certification process and procedures

• Knowledgeable about Georgia Law and office policies and procedures

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

April 19, 2024

Application review may begin on March 29, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license with a suitable DMV record upon hire and throughout employment.

Must be able to successfully pass Departmental background check. Please see position description for complete Conditions of Employment.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation

• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation

• Workweek may occasionally extend beyond 40 hours

• Evening and weekend work may be required

• Work schedule is shift work based on the needs of the University and may include days, nights, weekends, holidays, and special events

• Work performed in indoor and outdoor environments

• Required to walk, stand, and/or sit for extended periods depending on the assignment

• May be required to subdue, restrain, and arrest combative suspects

• Subject to being called back to work as situations warrant, sometimes working extended hours

• Required to work in all types of weather

• Work on call schedule

• Will travel between campuses

Background Check

• Position of Trust + Education