Police Report Clerk - City

$17.38 - $26.94 Hourly

Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.

Note: The Oklahoma City Police Department's Body Art/Visible Tattoo Policy is available at the following link: https://joinokcpd.com/tattoo-policy. Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy.

Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

Important Application Information: Applicants are required to complete an online job knowledge test at the time of application. There are 100 items on this job knowledge test, and completion will require up to 90 minutes. This time is in addition to the time needed to complete the application and respond to the supplemental questions. Applicants will not be able to submit their applications without completing this job knowledge test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants must receive a score of 70 percent or better on this job knowledge test, be eligible for employment with the City of Oklahoma City and meet the minimum qualifications to receive further consideration in the employment process. The use of cell phones, smart watches, or any other devices/methods to research test answers is strictly prohibited by the City of Oklahoma City and will result in applicants being disqualified from consideration. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling 405-297-2530.

JOB SUMMARY

This posting will be used to fill a current vacancy in the Administration Division of the Police Department within the City of Oklahoma City and is under the direction of an immediate supervisor. However, an eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. The Police Report Clerk is primarily responsible for performing varied clerical duties and recording and maintaining confidential records according to existing guidelines and procedures. The employee must possess the necessary skills, knowledge, and abilities prior to assuming the position. Essential job functions include: accurately typing various documents, forms, memorandums, and technical reports; receiving confidential police information via the telephone, in person, and from handwritten police incident reports; maintaining microfilmed, computerized, and manual files and records; compiling and reporting statistical data; proofing and verifying source data, records or coded information; transferring information from one document to another; ensuring the usage of proper format, grammar, spelling, and punctuation; conducting information searches; completing transactions which involve the receipt and exchange of money, preparing receipts, recording fees, and balancing cash drawers; exchanging police related information with the public and City personnel; and performing other general clerical tasks as assigned. The employee works semi-independently following written or verbal instructions that are specific in nature. The finished work products are subject to periodic review at the supervisor's discretion.

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

JOB REQUIREMENTS

• Knowledge of and skill in applying rules of grammar, spelling, and punctuation.

• Knowledge of and skill in performing general clerical tasks.

• Knowledge of and ability to operate standard office machines and equipment, i.e., computer and peripheral equipment, copiers, telephones, ten-keys, etc.

• Skill in typing accurately and neatly.

• Skill in communicating effectively using tact and diplomacy.

• Skill in organizing, recording, proofing, and verifying information.

• Skill in performing basic mathematical computations.

• Skill in following verbal and written instructions.

• Ability to learn specialized screens or software packages.

• Ability to accomplish tasks with minimal supervision.

• Ability to maintain confidentiality.

COMPETENCIES

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.

• Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.

• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.

• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.

• Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.

• Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.

WORKING CONDITIONS

• Primarily indoors in a climate-controlled environment.

• Subject to sitting, standing, walking, or using a keyboard, video display terminal and telephone for extended periods of time.

• Subject to continuous exposure to light and glare from equipment such as a video display terminal.

• Subject to frequent low-level noise from equipment such as a keyboard, ten-key, copy machine, telephone, video display terminal, etc.

• Subject to frequent interruptions caused by citizens, co-workers, telephones, etc.

• Exposed to graphic details of violence and obscenities used in police incident reports.

• Subject to working overtime, weekends, holidays, and/or day, evening, and graveyard work shifts, depending on assigned location.

Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

PHYSICAL REQUIREMENTS

• Arm and hand steadiness and finger dexterity enough to operate equipment such as a keyboard, ten-key, telephone, etc.

• Near vision enough to read and verify information such as written and machine generated documents, reports, etc., and video display terminals.

• Speech and hearing enough to communicate in person and by telephone.

OTHER DETAILS

Attachments: Applicants may upload only two attachments. Applicants may choose to combine documents into one file for upload.

Note: Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.

Note: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.