Assist and inform the public on departmental policies and procedures; research, prepare, print, sort and/or file electronic police reports and perform a range of technical tasks relative to assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Related education may be substituted for experience on a year for year basis.
High school or GED, plus two (2) years of customer service or clerical experience.
Possession of a City of Albuquerque Report Writing Certificate within one (1) year from date of hire into position.
Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of twenty-five (25) net WPM. Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102 OR Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004.
Principles and practices of electronic filing, retrieval and processing of Law Enforcement Record
Principles and practices of Cash Handling
Principles and practices of Police Report Writing
Principles and practices of customer service
Office procedures, methods and equipment including computers and microfiche machines
Principles and procedures of record keeping
Basic mathematical principles
Principles of business letter writing and basic report preparation
Pertinent Federal, State and local codes, laws and regulations
Occupational hazards and standard safety practices
Preferred Skills & Abilities
Provide a wide variety of assistance and information to customers
Respond to requests and inquiries from Law Enforcement Officers and the public
Perform a variety of mathematical calculations
Maintain and update a variety of records and logs
Prepare clear and concise reports
Communicate clearly and concisely
Perform the essential functions of the job with or without reasonable accommodation
Establish and maintain effective working relationships with those contacted in the course of work
City Of Albuquerque, NM