Police Dispatcher (Lateral)

This position supports a 24-hour per day, 7-day a week operation.

Work schedule is variable which includes nights, weekends, and holidays and when the need arises.  

SUMMARY

Incumbents answer emergency and non-emergency telephones, prioritize the calls, and dispatch emergency personnel to crime scenes and calls for service. Incumbents also enter and maintain warrants, property files, and citations.

EDUCATION and/or EXPERIENCE

Entry-level applicants:

High School Diploma or G.E.D., and one year high volume, telephone and keyboarding experience.  Additional education cannot be substituted for experience.

Lateral applicants:

High School Diploma or G.E.D., and two years experience as a public safety dispatcher in a law enforcement agency.  Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must have or be able to attain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC), Level A, within six months of hire.

SELECTION PROCESS

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and an assessment exercise.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Fingerprinting

• Criminal Background screening

• Polygraph Examination

• Psychological Exam

• Drug Testing

• E-Verify        

To view the full job description, including work environment and physical demands, click HERE

The City of Surprise is an EEO/ADA reasonable accommodation employer.