Police Dispatcher

Job Title Police Dispatcher Position Number 999502 Department University Police Salary $35,548 Job Summary/Description

Under general supervision, assists students, employees, and visitors to the University in locating campus facilities; provides clerical support in the Communications center as requested and in accordance with department and university policies; processes and direct calls for police services.

Independent judgments in stressful emergency situations and perform multiple tasks simultaneously, coordinate and direct appropriate responses to calls for police services.

Typical Duties/Job Duties

• Operate a variety of advanced communications equipment, a multi-line telephone system and specialized computer systems; monitor fire and security alarm systems, coordinate and direct the appropriate responses.

• Ensure the security and confidentiality of restricted information.

• Operate variety of computer systems and software to obtain information on persons, vehicle registrations, driving records, warrants and university records through related databases.

• Provide routine assistance to walk-ins, faculty, staff, students and community patrons by providing information, directions and services.

• Ability to work rotating shift assignments, including weekends.

• Available for recall to the communications center during major campus emergencies.

• Perform other work related duties as assigned.

Knowledge, Skills and Abilities

• Independent judgments in stressful emergency situations and perform multiple tasks simultaneously, coordinate and direct appropriate responses to calls for police services;

• Knowledge of the use of a two-way radio and telephone system;

• Ability to use and/or learn computers and software in a proficient manner;

• Ability to make accurate and legible entries in a dispatcher log;

• Ability to learn and utilize basic codes for communicating on a two-way radio;

• Ability to communicate clearly and accurately;

• Skilled in oral communication, interpersonal relations and customer service.

Minimum Qualifications

• Graduation from an accredited high school or equivalent required.

• Must pass extensive background investigation.

• Must be able to work various shifts, including nights, weekends and holidays.

• Must be able to attend required training and obtain required state license.

Preferred Qualifications

• Six months of dispatch or equivalent experience is preferred.

Physical Requirements

• Requires prolonged periods of sitting, occasional walking, intermittent bending and standing;

• Medium level manual dexterity is required; Occasional lifting up to 15 lbs.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.

Remote No

Posting Detail Information

Posting Number S844P Open Date 05/08/2024 Close Date Desired Start Date 06/01/2024 Review Start Date Open Until Filled Yes Special Instructions to Applicants Required Number of References