Police Community Safety Specialist

Overview

The City of Gresham is currently seeking applicants to fill four (4) Police Community Safety Specialists. This entry level non-sworn position assists sworn officers by taking phone reports, following up with crime victims, gathering and lodging evidence, and more.

Police Community Safety Specialists work full-time, 4 days/10-hour schedules which may include weekends and shift work hours (day, swing, and graveyard). This position worksmainly in the office with occasional field work.

As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve, and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.

We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.

Position Description

The Police Community Safety Specialist performs a variety of non-sworn administrative duties and services to assist the public on behalf of the Police Department.

What you will get to do:

• Dispatch to CAD Calls: Monitors and responds to non-emergency calls by phone/GPD Lobby contact (thefts, civil, criminal mischiefs, fraud, identity thefts, missing persons, runaways, lost/found property, burglaries). Determines the nature of the call, investigates circumstances, and records information from the public. Request evidentiary documentation. Contact officers in situations requiring sworn personnel.

• Police Report Writing: Prepare police reports on incidents that do not require a sworn officer response; ensure accuracy of information for review by sworn supervisory staff.

• Online report management: Approve/Reject/follow-up with online reports. Follow up with each individual reporting party regarding their online report via phone/email.

• Evidence/Property:Lodge evidence for police reports or to assist sworn personnel. Collect lost/found property, track owners for return of property; lodge lost/found property when owner unknown.

For full details of the duties and responsibilities, please click on the

Police Community Safety Specialist ClassificationSpecification.

Qualifications

Knowledge of:

• Laws, rules, and regulation ordinances affecting City policies and operations

• City government administration, organization, functions, and services

• Practices, principles, procedures, regulations, general orders, and techniques as they relate to assigned area, such as document processing, police records, and release of information

• Customer service principles, practices, and methods

• Techniques for providing a high level of customer service to the public and City staff

• Modern office practices and methods, computer equipment, and software applications

Ability to:

• Exercise discretion in confidential and sensitive matters

• Interpret, apply, and ensure compliance with applicable policies, procedures, laws, and regulations

• Work efficiently under pressure; diffuse difficult situations; exercise tact and diplomacy in dealing with the public

• Assess priorities and efficiently prioritize tasks; perform multiple duties simultaneously; operate, extract from, and input into multiple computer systems and databases

• Establish and maintain effective working relationships with all internal and external contacts

• Operate office equipment and technology tools including personal computers, laptop computers and printers, two-way radios, and presentation equipment

• Communicate effectively verbally and in writing; present information, proposals, and recommendations clearly and persuasively

MINIMUM QUALIFICATIONS:

• High School Diploma or GED

• Valid Driver's License

• Acceptable driving record (see driving matrix below)

• Oregon Law Enforcement Data System (LEDS) certification is required within 3 months upon hire

Transferable skill and additional preferred qualities:

• Ability to speak a second language, in both written communication and verbal conversation. (Preference to Spanish and Russian)
• College degree or college level coursesin any discipline.
• A military background
• A Reserve Officer or Cadet

DRIVING MATRIX:You will be disqualified from this process if you possess any of the following driving infractions:

• A major traffic offense or accident that results in death or major injury.

• Driving under the influence (DUI) offense within the last 5 years.

• Have more than 3 moving violations within a 3-year period or more than 2 within a one- year period.

• Have more than 2 accidents within a 3-year period.

Employment Automatic Disqualifiers List (Download PDF reader)

• Any offer of employment is contingent upon successful completion of a detailed criminal background check, driving record review, and drug screen.

Selection Process

To apply for this position, click 'Apply' at the top of this job posting.

Required application materials:

• A complete online application(do not leave fields blank or type 'see resume')
• Answers to supplemental questions

If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2800 upon submitting the required documents.

A review of application materials submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.

Veteran's Preference

The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.

Our Commitment

The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.

Please direct questions about this position to 503-618-2800 or HRRecruiting@GreshamOregon.gov.

If you need assistance with the online application, please contact NEOGOV directly at 1-855- 524-5627.