What would I be doing?
Under general supervision, responsible for promoting outstanding guest relations, an entertaining and energetic atmosphere while accurately dealing Poker.
Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests' problems. Use the guest's name when appropriate. Thank the guest and invite him or her back.).
Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.
Explain aspects of various poker games to gaming patrons.
Check to ensure that all players have placed bets before play begins.
Exchange paper currency for playing clips.
Process all cash and maintains proper handling and accounting for assigned property items.
Reports any unusual situations to poker supervisor.
What are we looking for?
Must be able to obtain a valid gaming license
Must be 21 years of age
Previous poker dealing experience and/or recognized equivalent training
Must be willing to be interviewed and auditioned
These skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
GAMING LICENSE INFORMATION:
You may be required to hold a gaming or non-gaming license with one or more regulatory agencies. As part of the licensing application process you will be required to fully disclose some or all of the following information related to your personal history and background, including supporting documentation. We understand this can be cumbersome, but thank you in advance for taking the time to go through this process. If you have any questions or concerns on if you will be able to obtain the necessary licensing for your role, we advise you not to resign from your current employment until this process is complete.
Gaming licenses are a privilege, not a right, and are issued at the sole discretion of gaming regulators based on their review of a licensee's gaming application and background information. The following information is required as part of the gaming license application.
Name, name changes and any aliases/nicknames
Current and prior addresses for the past ten years
Employment background for past ten years
Military service; Must provide a copy of DD214
Occupational licenses held, offices or businesses owned in any other states
Disciplinary actions, denial or revocation of any occupational or business licenses
Marital status, including spouse's information (including previous marriages)
Gaming interests - ownership in any gaming business (past or present)
Financial information financial liens, judgments, bankruptcies, liquidations, repossessions, collections, garnishments and child support (current, owed or under garnishment)
Birthmarks, tattoos or distinguishing marks
Criminal background information including all arrests, convictions, lawsuits, indictments, testimonies, pardons or disbarments.
Gaming regulators will only issue a gaming license based on the following:
No pending or active criminal charges
No felony convictions within the last 10 years; No misdemeanor convictions in the past 5 years
No convictions related to theft, fraud, illegal gambling or violence (includes misdemeanors)
Felony convictions beyond 10 years are reviewed on a case by case basis (some states) taking into account the gravity of offense, timing of conviction and job position and role with the company
No active or ongoing unpaid collections, bankruptcies, repossessions, garnishments, child support, etc.
Student loans must not be in default status
What would it be like to work at this property?
L'Auberge Casino & Hotel Baton Rouge is a premier southern facility located in Baton Rouge, LA. L'Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and 'laissez les bon temps rouler' way of life. It's contemporary, polished and complete with Southern hospitality! It's fancy with swagger.
L'Auberge Casino & Hotel
777 L'Auberge Avenue
Baton Rouge, Louisiana 70820