Point Of Sale, Product Manager-Payments-Associate

Jpmorgan Chase & Co. Jersey City , NJ 07097

Posted 4 days ago

JobID: 210532807

Category: Product Management

JobSchedule: Full time

Posted Date: 2024-06-28T14:48:07+00:00

JobShift:

Base Pay/Salary: Palo Alto,CA $99,750.00-$150,000.00; Jersey City,NJ $99,750.00-$150,000.00

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Payments and Commerce Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

  • Considers and plans for upstream and downstream implications of new product features on the overall product experience

  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

  • Writes the requirements, epics, and user stories to support product development

  • Promote new technologies and innovative business cases within the team

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area

  • Proficient knowledge of the product development life cycle

  • Experience in product life cycle activities including discovery and requirements definition

  • Developing knowledge of data analytics and data literacy

  • Strong communication and collaboration skills with the ability to work effectively in a team environment

Preferred qualifications, capabilities, and skills

  • Experience with supporting and troubleshooting retail or restaurant applications.

  • Familiarity with internet technologies and networking standards. Nexo and ISO 8583 protocol standards a plus

  • Hardware experience with POS peripherals, PCs, Servers, and standard POS workstations and back office solutions.

  • Proven ability to lead cross-functional projects and programs

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