A Turndown Attendant is responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
Change bed linens
Dust furniture, pictures, drawers, window ledges and shelves
Replenish amenities, linens and supplies in guest room
Vacuum and empty trash
Conduct visual room inspection upon completion
Dispose of trash and recyclables in accordance with the hotel's green guidelines
Perform Room Attendant and other Housekeeping services, as requested
Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!