Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Player Services Supervisor

Expired Job

Gaming And Leisure Properties, Inc. Perryville , MD 21903

Posted 3 months ago


Manages Cast Members who oversee activities in the key support operational areas noted above. Is responsible for the overall direction, coordination, and evaluation of these aspects of the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Cast Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Cast Members; addressing complaints and resolving problems.

  • Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program.

  • Oversees the processing of cash transactions for casino customers and Cast Members (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)

  • Be knowledgeable and comply with Title 31 regulations.

  • Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.

  • Answers phone calls with proper phone etiquette.

  • Complies with state, company, department policies and regulations.

  • Assists supervisor and co-workers as needed.

  • Other duties may be assigned.


  • Bachelor's degree (B.A./B.S.) from an accredited four-year college or university is preferred

  • Prior supervisory experience preferred.

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Develop and lead a high performance department to include at least one internal successor to the Player Services Supervisor role

  • Maintain accurate and timely documentation of employee performance and department incidents

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interrupt bar graphs.

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Facilities

Newgen Technologies

Posted Yesterday

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 NewGen is currently seeking a Regional Facilities Manager with the following background.<br /> <br /> In this role, you will be responsible for directing and managing facilities including stores, distribution centers, and associated building processes. You will have oversight of all activities including cost control, store fit-outs (merchandise layouts and remodel), preventative and reactive maintenance, along with administrative management oversight including ordering, contract warranties, and annual budgets. Importantly, the role also encompasses managing and creating relationships with contractors along with the daily building operations staff.<br /> Essential Functions <ul> <li style="padding: 0; margin: 0;">Responsible for warranties, preventative and reactive maintenance for stores and RDC</li> <li style="padding: 0; margin: 0;">Project manage store fit-outs and merchandise execution within the region</li> <li style="padding: 0; margin: 0;">Order and manage assets and equipment for stores and RDC</li> <li style="padding: 0; margin: 0;">Ensure stores and RDC are compliant with health and safety requirements</li> <li style="padding: 0; margin: 0;">Oversee contractors and vendors with whom buying and service agreements are in place</li> <li style="padding: 0; margin: 0;">Prepare and manage budgets within the region</li> <li style="padding: 0; margin: 0;">Manage costs and expenses within the region</li> <li style="padding: 0; margin: 0;">Manage filing and administration of contracts and maintenance records</li> <li style="padding: 0; margin: 0;">Perform other duties as assigned</li> </ul> <strong>Required Education, Certifications/ Licenses, Related Experience</strong> <ul> <li style="padding: 0; margin: 0;">Bachelor’s degree in related field</li> <li style="padding: 0; margin: 0;">Two to four years of experience in related field required</li> <li style="padding: 0; margin: 0;">In lieu of degree, a total number of five to seven years of experience in related field will meet the education and related experience requirements listed above</li> <li style="padding: 0; margin: 0;">Project Management experience required</li> <li style="padding: 0; margin: 0;">Management and operations experience required</li> </ul> <strong><u>About Us:</u></strong><br /> We believe that technology without talent is meaningless. Thus, the only way to solve our clients’ toughest technical challenges is through the intersection of both.  NewGen  has spent the past 20+ years at this intersection delivering consulting, system and development services and solutions.  We also believe that in order to find the right talent, we need to offer interesting work at the best rate possible through the employment model of your choice.  When you partner with us you gain access to a mix of long and short term roles under W2 (with or without benefits) or 1099 options in both federal and commercial markets.  <a data-saferedirecturl="" href="">Join us</a> @ the intersection of technology + talent to find opportunities that leverage and grow your technical abilities and offer you the flexibility you require. Newgen Technologies Perryville MD

Player Services Supervisor

Expired Job

Gaming And Leisure Properties, Inc.