Play Center Attendant

Ymca Metro Atlanta Atlanta , GA 30301

Posted 4 weeks ago

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest, most nimble and essential nonprofits in Atlanta. Mission-bound to serve, we are an organization designed to meet all people where, how and when they need us. In times of peace, we are a catalyst for connection; in times of crisis, a source of comfort and security. Join us as we carry out our commitment to positively impact lives and communities across the state.

The opportunities to serve are vast, and we're looking for a diverse mix of people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY, to join us and do their best work.

Our commitment to diversity and inclusion is reflected in our people, our members, and our partners. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

Under the direction of the Youth Development Director, the Play Center Attendant will provide care, lead activities, and ensure the safety of children between the ages of three months and twelve years. This position must perform duties in accordance with the policies, goals, mission, values and objectives established by the Metropolitan Atlanta YMCA, Branch Strategic Plan, Safety Protocols Including COVID-19, and Play Center Guidelines and Non-Negotiables. Emphasis will be placed on child safety, youth development, and high member engagement.

Minimum Requirements:

  • Must be at least 16 years of age and have experience working with youth in a structured setting.

  • Complete all required trainings prior to start; must obtain CPR certification within the first 30 days of employment.

  • A working knowledge of computers including MS Word and MS Excel is preferred.

  • Exemplify YMCA ideals, character values, leadership qualities.

  • Excellent interpersonal, written and verbal communication skills.

  • Ability to handle multiple tasks, work independently, problem solve and possess effective time management skills.

  • Ability to supervise and interact with children in a professional and caring way.

  • Strong customer service skills and personal commitment to service and hospitality.

  • Be able to provide sound, caring and positive leadership for children.

  • Ability to handle multiple tasks, work independently, problem solve, and manage time effectively.

  • Willingness and ability to engage and interact in a positive manner with infants, toddlers and school-aged children as well as effectively communicate with their guardians.

  • Willingness and ability to care for the hygiene needs of infants and toddlers, including changing diapers, wiping noses, etc.

  • Willingness to implement all Association and Branch Safety Protocols, including those related to COVID-19.

Responsibilities:

  • Take steps to building committed and connected relationships with members, volunteers, and collaborative partners.

  • Maintains privacy requirements by not sharing personal information about members including, but not limited to, phone numbers, addresses, program participation, financial information, or personal situations.

  • Adhere to, and implement, all policies and procedures listed in the training manual.

  • Communicate in a positive manner with members, guests, program participants and volunteers. Provide appropriate assistance as needed.

  • Assist in annual branch Why it Matters Campaign. Achieve individual and team goals as related to the campaign.

  • Attend all staff meetings and trainings, as required.

  • Consistent display of the core values of honesty, respect, caring, and responsibility when dealing with members, volunteers, and staff.

  • Stay educated and updated on current issues regarding all YMCA programs and events.

  • Maintain safe environment at all times.

  • Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.

  • Ensure that toys are cleaned and sanitized daily.

  • Assist in the maintaining of accurate records for child check-in and check-out.

  • Abide by and enforce Metro Atlanta YMCA's Keeping Kids Safe Policies as listed in Metro Atlanta YMCA Employee Handbook.

  • Abide by and enforce Metro Atlanta YMCA' Safety Protocols, including those related to COVID-19.

  • Communicate clearly with parents regarding child injuries, behavior problems or health concerns (green congested runny nose, feveretc.).

  • Complete accident/incident reports related to injuries or behavior problems and health concerns.

  • Report all equipment and maintenance needs to supervisor or director immediately.

Additional duties based on Branch needs:

  • Act as a positive role model while providing consistency in leadership and guidance.

  • Stimulate creative growth and development.

  • Show consistent support towards other staff members and respect of personal property.

  • Build and maintain enthusiasm in members and coworkers.

  • Report all issues to the Supervisor or Site Manager

  • Maintain all equipment used for program in good working order.

  • Report to the Director any difficult or unusual situations.

  • Share problems with the Director so they can be solved.

YMCA LEADERSHIP COMPETENCIES (Leader):

  • Relationships

  • Communication

  • Inclusion

  • Innovation

  • Quality Results

EFFECT ON END RESULT:

This position has a primary impact on the overall effectiveness of membership experience and success of family programs. This effectiveness can be measured by:

The perceived quality of programs and services by the members and the community based on verbal feedback. Branches monthly retention goals achieved. Parents and children are satisfied with quality of care provided by YMCA Play Center Staff. The YMCA Play Center is viewed by parents as a positive experience in the lives of their children, and a valuable part of their membership.

ERGONOMIC REQUIREMENTS:

Bending, stooping, standing, sitting, lifting up to thirty pounds, seeing, hearing, keyboard input, ability to change diapers.

Location:

Carl E. Sanders Family YMCA BkHd

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Valet Parking Attendant Atlanta Medical Center Atlanta GA

Towne Park Ltd.

Posted 3 weeks ago

VIEW JOBS 10/10/2020 12:00:00 AM 2021-01-08T00:00 Driven To Serve® and Ready to Succeed! Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you! No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience! JOB SUMMARY The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure. DUTIES AND RESPONSIBILITIES Guest Service * Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients * Acknowledges and greets customer within five feet with a professional and friendly demeanor * Uses guest last names during interactions * Uses salutation of the day and welcomes guests to the location * Practices proper Towne Park phone etiquette * Posts up in designated areas when not completing tasks * Runs at top speed to park and retrieve vehicles and drives slowly and cautiously * Assists guests with bell services and luggage storage as needed (when applicable) * Opens all vehicle and property doors for guests * Assists customers with directions, taxis, reservations and other inquiries * Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area * Delivers messages, items and/or guest amenities as requested * Transport guests to appropriate places that are approved by the location (when applicable) * Explains parking rates and retrieval procedures to guests upon arrival Systems and Standards * Completes all tasks in a timely manner as instructed by the Account Manager * Treats guests and associates with courtesy, respect and dignity * Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform * Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location * Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures * Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns * Consistently completes location on all key tags after parking vehicle * Calculates and collects revenue for vehicles when needed Safety and Risk Management * Follows site specific safety and security procedures * Practices preventative safety procedures as set forth by Towne Park, including safe lifting techniques * Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys * Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system * Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately * Uses only equipment trained to use and operates all equipment in a safe manner * Immediately secures all keys on belt clip or in a locked key box * Reports all potential hazards and safety concerns to Account Manager KNOWLEDGE, SKILLS AND ABILITIES * Ability to read and write standard English language * Ability to read and comprehend simple instructions, short correspondence and memos * Ability to write simple correspondence * Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization * Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money * Ability to understand 24 hour and military time systems * Ability to understand rates applicable to time passed QUALIFICATIONS * High school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experience * Ability to operate a manual transmission is highly desirable * Perform parallel parking * Must have and maintain a valid drivers license and clean driving record * For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen * Must complete the Wheelchair Safety Training course provided by Towne Park * If providing shuttle services, may be subject to additional requirements PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. * Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances * Working flexible schedules and extended hours are sometimes required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. I have read and understand the above job description. I acknowledge that all items are essential to the job. I understand what the job demands and I agree that I am able to perform the essential functions of the job, with or without reasonable accommodations. ____________________________________ ___________________________________ ________________ Associate Signature Associate Name (Printed) Date Towne Park Ltd. Atlanta GA

Play Center Attendant

Ymca Metro Atlanta