Platform Site Reliability Engineer

Platform Site Reliability Engineer

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

As a Site Reliability Engineer (SRE) on our Platform team, you'll be joining a (small) group of industry veterans who are passionate about maintaining the continuous availability of our customer Platform. The Platform SRE's role is to troubleshoot, monitor, integrate, configure, and administer Platform applications. The person in this role participates in the planning and documentation of policies and procedures to ensure system implementation, design, and maintenance is consistent with company goals, industry best practices, and regulatory requirements.

While the locations listed in the job posting are ideal, we would love candidates near either our Herndon, VA or Seattle, WA offices. We may also consider remote candidates in certain states.

Responsibilities:

Monitor and Maintain Platform Systems:

• Design/implement/integrate additional monitoring tools to ensure continuity of the Platform.

• Perform incident management and response procedures to ensure all incidents are addressed appropriately.

• Configure Platform systems utilizing compliance best practices.

• Create and maintain documentation for applications, processes, and procedures.

• Conduct audits on existing systems by running reports and providing analysis.

• Participate in on-call rotation to respond to critical events.

• Other job-related duties as assigned.

Technical Support and Administration:

• Manage end user accounts, permissions, and access.

• Anticipate, identify, troubleshoot and mitigate/resolve issues as they arise.

• Integrate and automate platform systems to increase value and adoption.

• Transmit data between platform systems with automated tooling.

• Advise business on new and existing platform systems.

Required Qualifications:

• Bachelor's Degree or higher in computer science, engineering, or related technical field.

• A minimum of three years of experience in engineering operations for commercial software in a production environment; familiarity with agile methodologies, software product and release life cycles, source code and change management.

• Experience with scalable cloud-based systems running in Amazon Web Services (AWS).

• Experience working with databases (ie. MongoDB, PostgreSQL, ElasticSearch).

• Python experience.

• Passion to solve complex problems.

Preferred Qualifications:

• Java/JavaScript experience.

• Experience working with geospatial products.

Life at BlackSky for full-time benefits eligible employees includes:

• Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance

• BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!

• 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more

• 401(k) pre-tax and Roth deferral options with employer match

• Flexible Spending Accounts

• Employee Stock Purchase Program

• Employee Assistance and Travel Assistance Programs

• Employer matching donations

• Professional development

• Mac or PC? Your choice!

• Awesome swag

The anticipated salary range for candidates in Seattle, WA is $115,000 - $130,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA.

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

EEO/AAP/ Pay Transparency Statements:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf