Platform Reliability Engineer OR Platform Reliability Eng Senior -Hybrid

JOB AD:

Location:

1000 Red River

Austin, Texas, 78701

United States

Platform Reliability Engineer OR Platform Reliability Eng Senior

• Hybrid

Requisition ID: req1037 Employment Type: Unclassified Regular Part-Time (URP) Division: CORE Systems & Identity Compensation: 10,000.00 - 135,043.00, Annual Salary Location: TRS Job Closing: 4/30/2024

WHO WE ARE:

The Information Technology (IT) Division lays the foundation for TRS to deliver excellent service experiences across the organization and with our members. We serve with purpose through mentorship and collaboration across a diverse team unified by innovation to create technology and information solutions that have a positive impact on our members' lives.

We invite you to join one of Austin's Top Workplaces. TRS offers a best-in-class combination of technology and continuous learning opportunities to equip you to solve problems, expand your knowledge, and create impact for 1 in 20 Texans.

The Platform Reliability Engineer/ Platform Reliability Engineer Senior is responsible for ensuring the reliability, scalability, and performance of our Information Technology infrastructure. The incumbent will assist/support managing a complex private and public cloud infrastructure. The Platform Reliability Engineer is responsible for supporting the core infrastructure including compute, storage, cloud, identity, and application support for TRS. The position will assist with managing a complex enterprise scale application and infrastructure environment, which includes robust Windows Server, VMware, and Azure cloud services. Duties will include assisting with design, deployment, automation, and maintenance of the environment along with other related support activities. This position will work closely with IT staff and agency employees.

This is a Hybrid position and requires 2 days of onsite work a week conducted at our TRS office in Austin TX

This vacancy will be filled at one of two levels

• Platform Reliability Engineer OR Platform Reliability Engineer Senior Selected applicant will be offered the position that most closely matches their education and experience.

Salary Range

Platform Reliability Engineer: $100,000.00 - $111,607.00

Platform Reliability Eng Senior: $102,891 - $135,043

WHAT WILL YOU DO:

Key Accountabilities(Platform Reliability Engineer)

Core Platform Engineering

• Contributes to data protection and disaster recovery strategies.

• Develops and automates processes and integrations across multiple technologies using Infrastructure-as-code, primarily using PowerShell.

• Collaborates closely with cross functional teams to design, implement, maintain, and monitor IT infrastructure.

• Provides infrastructure design and support focusing in areas such as Microsoft Azure, VMware, Red Hat OpenShift, Windows Server, Red Hat Enterprise Linux, Cisco MDS, NetApp, and Pure storage.

• Implements and manages source control, continuous integration and delivery, and configuration management processes and tools.

System Support & Maintenance

• Analyzes and diagnoses infrastructure problems.

• Assesses future information technology requirements and assist in developing long-range, comprehensive infrastructure planning and roadmaps.

• Assists with installation, configuration, monitoring, and maintenance of core platform infrastructure.

• Collaborates with cross-functional IT teams and agency staff to establish and sustain scalable, reliable, and high-performing systems, ensure infrastructure security, and consult with teams to identify necessary tasks for supporting project initiatives.

• Monitors applications and systems to ensure compliance with licensing agreements and system availability.

• Participates actively in planning, organizing, coordinating, and contributing to special projects.

• Research developments in the platform reliability engineering field including emerging technologies and trends, and then recommends processes and tools to help continuously improve processes and procedures to deliver business value.

• May be required to be available for on-call duty or scheduled for after-hours work.

• Performs related work as assigned.

Key Accountabilities (Platform Reliability Engineer Senior)

Core Platform Engineering

• Drives data protection and disaster recovery strategies.

• Develops and automates processes and integrations across multiple technologies using Infrastructure-as-code, primarily using PowerShell.

• Leads cross-functional teams in designing, implementing, maintaining, and monitoring IT infrastructure.

• Provides expertise in infrastructure design and support focusing in areassuch as Microsoft Azure, VMware, Red Hat OpenShift, Windows Server, Red Hat Enterprise Linux, Cisco MDS, NetApp, and Pure storage.

• Establish and enhance source control, continuous integration and delivery, and configuration management processes and tools.

System Support & Maintenance

• Provides expertise in analyzing and diagnosing complex infrastructure problems.

• Assesses future information technology requirements and drives the development of long-range, comprehensive infrastructure planning and roadmaps.

• Responsible for the installation, configuration, monitoring, and maintenance of core platform infrastructure.

• Leads collaboration with cross-functional IT teams and agency staff to establish and sustain scalable, reliable, and high-performing systems, ensure infrastructure security, and consult with teams to identify necessary tasks for supporting project initiatives.

• Monitors applications and systems rigorously to ensure compliance with licensing agreements and system availability.

• Leads planning, organizing and coordinating special projects.

• Research developments in the platform reliability engineering field including emerging technologies and trends, and then recommends processes and tools to help continuously improve processes and procedures to deliver business value.

• May be required to be available for on-call duty or scheduled for after-hours work.

• Performs related work as assigned.

WHAT WILL YOU BRING

Required Education

• Bachelor's degree from an accredited college or university in engineering, computer science, IT or a closely related field.

• High school diploma or equivalent and additional full-time work experience in information systems, computer operations, programming, database development, or a similarly related technical experience may be substituted on an equivalent year-for-year basis.

Required Experience

• Three (3) - Five (5) years of full-time experience in platform engineering experience or a similarly related experience.

• One (1) - Three (3) year of full-time experience administering a Microsoft Windows server environment or similarly related experience.

• Proven ability to develop, maintain, and use automated processes and tools to provide reliable IT infrastructure.

• Experience may be concurrent.

• A master's degree or doctoral degree in a directly related field may be substituted on an equivalent year- for-year basis.

Required Registration, Certification, or Licensure

• None

Preferred Qualifications

• Experience in Microsoft Azure IaaS and PaaS, Red Hat OpenShift, VMware vSphere, NetApp, Pure Storage, Cisco MDS, Commvault, and infrastructure design and support.

• Experience in Windows and Red Hat infrastructure design and support.

• Experience with one or more of the following technologies: Microsoft Windows Server, Microsoft Active Directory, DFS, PKI, PowerShell, and SolarWinds Monitoring suite.

• Experience creating automation and utilizing GitHub.

• Experience with Agile, ITIL methodologies and best practices.

• Experience collaborating with business, development, and operational teams to support Agile project delivery.

• Possession of one or more of the following certifications: Microsoft Certified Azure Administrator Associate, Red Hat Certified OpenShift Administrator, VMware Certified Professional

Knowledge, Skills, and Abilities

Knowledge of:

• Cloud platforms such as Microsoft Azure including infrastructure-as-code.

• Containerization technologies (e.g., Docker, Kubernetes) and container orchestration.

• VMware vSphere and Horizon Virtualization

• Proficiency in scripting and automation using languages such as PowerShell or Python.

• Solid understanding of networking concepts, security best practices, and system monitoring tools.

• Enterprise storage block and file services.

Skills in:

• Analyzing complex problems and developing workable solutions.

• Communicating complex technical information to people of all levels of technical knowledge.

• Planning, organizing, and coordinating work to effectively meet frequent and/or multiple deadlines; handling multiple tasks simultaneously; and managing conflicting priorities and demands.

Ability to:

• Establish and maintain harmonious working relationships with co-workers, agency staff, and external contacts.

• Work effectively in a professional team environment

Military Occupational Specialty (MOS) Codes:

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at careers@trs.texas.gov with questions or for additional information.

To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite.

For more information, visit www.trs.texas.gov.