Bank Of America Corporation Tampa , FL 33602
Posted 3 days ago
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for developing and implementing business strategies by managing platform development initiatives from idea creation through deployment. Key responsibilities include identifying customer needs, working with Technology on design options, and validating concepts. Job expectations include developing business cases, partnering with Technology and key operational stakeholders to conduct analyses, and writing business and functional requirements documentation.
The Platform Consultant/Manager will play a critical role in developing, implementing & delivering enhancements to core underwriting applications including CreditCenter, Workplace, CreditToolkit, and other supported platforms. Focusing on one application, the Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance, Risk, and external suppliers/vendors. Day-to-day responsibilities include maintaining subject matter expertise for platform functionality geared around enhancing user experience, user adoption, or platform issues identified by client service/support organizations.
This role can be filled as a Band 5 Platform Consultant or a Band 4 Platform Manager, depending on experience level.
Responsibilities:
Defines the strategic vision for key user experience functionalities, identifying administrative modifications and opportunities to streamline data entry processes
Drives innovation and improves platforms used by bank employees and support organizations to maximize system stability, while minimizing user disruption
Interacts with key program stakeholders such as platform and process design teams to facilitate solutions and remedies to any risks/issues identified during platform deployment
Leads the end-to-end requirement gathering and release execution process from an operational validation perspective with Technology partners
Manages User Acceptance Testing execution and documents evidence of success prior to release
Partners with Technology to plan, implement, and deploy business strategies, while prioritizing the bank's long and short-term goals
Become a subject matter expert in aligned platform across multiple applicable businesses (Centers, Regions, CRE, Small Business, etc.) and functions (CO/UW/LO, Analyst, CCS/WCA/CSA, Operations).
Leverage knowledge of underwriting, monitoring, and/or fulfillment processes to design technical solutions to solve business problems.
Candidate will either have or gain proficiency within the CreditCenter, Workplace, CreditToolkit, GUS/GMS or similarly supported application.
Leverage executive presence skills to influence senior business stakeholders and program leadership on roadmap prioritization decisions.
Skills:
Production Support
Technical Troubleshooting
Process Effectiveness
Influence
Problem Solving
Agile Practices
Release Management
Attention to Detail
Planning
Prioritization
Usability Testing
Adaptability
Change Management
Critical Thinking
Research
Self-starter
Required Qualifications:
5+ years of experience in Credit (Credit Officer, Underwriter, Analyst, Operations, Business Support, Strategy, Technology, etc.)
Problem solver; ability to think critically and offer creative solutions
Highly organized
Ability to create and maintain partnerships with senior stakeholders
Strong attention to detail and a willingness to learn technical specs
Self-starter who is comfortable operating independently in an ambiguous environment
Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations
Executive presence required
Desired Qualifications:
10+ years' experience in Credit (Credit Officer, UW, Analyst, Admin, Ops, Business Support, Strategy, Technology, etc.).
Experience with the applicable regulatory & compliance requirements related to credit underwriting (e.g. Reg B, Adverse Action, Leveraged Lending, etc).
Proficiency with one or more existing Enterprise Credit applications (e.g. CreditCenter, Workplace, GUS) preferred
Experience with project based work and/or delivering projects using the Agile methodology
Intellectually curious and strong desire to continually learn
Driven to understand the "why" behind a current practice or business problem
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - San Francisco
555 California St
Bofa Center
555 California (CA5705), US - NY - New York
ONE BRYANT PARK
BANK OF AMERICA TOWER (NY1100), US - WA - Seattle
401 Union St
Rainier Square (WA1510)
Pay and benefits information
Pay range
$80,100.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank Of America Corporation