Platform Insights Senior Manager

Pwc Birmingham , AL 35202

Posted 4 weeks ago

A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You'll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC's brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our Market Intelligence team is responsible for selling solutions and targeted insights to practice areas based on market needs. As part of our team, you'll help with developing consumer intelligence reports based on market research, data analytics and social media.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.

  • Establish the root causes of issues and tackle them, rather than just the symptoms.

  • Initiate open and honest coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Develop specialised expertise in one or more areas.

  • Advise stakeholders on relevant technical issues for their business area.

  • Navigate the complexities of global teams and engagements.

  • Build trust with teams and stakeholders through open and honest conversation.

  • Uphold the firm's code of ethics and business conduct.

Salesforce Success is a global team, accountable for supporting the network to realize full value from the firm's investment in Salesforce. This team uses deep insight and analytics to understand ways of working and drives consistent marketing & sales industry leading practices to support enablement and adoption of the technologies.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:
6 year(s) experience leading teams and working in a data driven role, preferably in a B2B environment

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Additional Educational Preferences:

Data science qualification, undergraduate degree or equivalent experience

Preferred Knowledge/Skills:

Demonstrating intimate abilities with and/or proven record of success in:

  • Understanding of the insights and analytics capability within Salesforce and Einstein Plus;

  • Leading the design of analytical approaches to understand sales and marketing behaviors, taking into consideration performance and scalability to large datasets;

  • Driving the PwC Salesforce metrics strategy and advising senior leadership on key insights for their territories;

  • Using the ability to develop and build dashboard templates for use and customization within territories;

  • Using analytical skills to measure ways of working and make appropriate recommendations regarding interventions to further drive enablement;

  • Leveraging proven success in experimenting with emerging technologies (e.g. machine learning and AI) to harvest data lakes and inform the development of go-to-market strategies;

  • Using extensive knowledge leveraging insights gained through strategic decision making and understanding sales and marketing behaviors;

  • Driving machine learning/predictive modeling, natural language processing, statistical analysis, simulation modeling, and graph analysis;

  • Understanding and utilizing large scale data processing tools, data analysis workflow tools and data visualization tools;

  • Understanding of NoSQL (Graph, Document, Columnar) database models, XML, relational and other database models and associated SQL;

  • Understanding of ETL tools and techniques, such as tools like Talent, Mapforce, how to map transformation and flow of data from a source to a target system;

  • Performing in development language environments such as Python, Java, Scala, C++, R, SQL, etc. and applying analytical methods to large and complex datasets leveraging one of those languages;

  • Applying statistical modelling, algorithms, data mining and machine learning algorithms problem solving;

  • Using technical marketing and business development specialization, ideally in a global context;

  • Building and managing collaborative, effective working relationships across a global network with leaders and the business, including effectively managing a matrixed organization;

  • Liaising, influencing and challenging effectively to build relationships at the leadership, senior management, peer group and team level;

  • Using ability to consult or provide guidance on complex matters to non-specialists and ability to communicate effectively with senior management;

  • Driving difficult conversations with senior business stakeholders and being confident in saying no to all levels of the organization when necessary by relating strategy to difficult decisions;

  • Leading and coaching teams to support professional development and delivery of quality work outcomes;

  • Navigating complex situations while applying firm policies and procedures to enable compliance across the network; and,

  • Using specialization across marketing and sales capabilities, including sales, marketing, brand and integrated content in a B2B context.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


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Salesforce Success is a global team, accountable for supporting the network to realize full value from the firm's investment in Salesforce. This team uses deep insight and analytics to understand ways of working and drives consistent marketing & sales industry leading practices to support enablement and adoption of the technologies. 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