Platform Engineer

HCA Nashville , TN 37201

Posted 4 months ago

WHY HCA Healthcare ?

At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:

  • Ranked 63 in Fortune 500

  • Competitive Fortune 100, industry matched salaries and yearly merit increase

  • Computerworld Top 50 Best Places to Work in IT annually since 2009

  • Named one of the "World's Most Ethical Companies" annually since 2010

  • 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures.

JOB SUMMARY

Provide technical skills that cover a broad range of disciplines and/or a particular technical discipline dealing with mobile technologies that is of significance to HCA Healthcare. Perform any technical project assigned with minimal supervision. Identify, investigate, evaluate and become proficient in new mobile technologies and technical disciplines to include Mobile Device Management, Device Enrollment Profiles, OS support for iOS and Android, wireless network protocols, and mobile device support.

Specific responsibilities include installation of software products on various hardware platforms, operating system installation and customization where applicable, troubleshoot, coordinate, assist and advise in recovery from component failures of supported mobile and other support systems.

GENERAL RESPONSIBILITIES

Requires knowledge of supported operating systems, utilities, vendor products, applicable programming languages, diagnostic techniques, database management systems, benchmarking methodologies, applicable communications protocols, applicable hardware configurations, use of statistical and analytical tools for system monitoring and evaluation for mobile technologies. Also requires knowledge of technology, network, data and applications architectures. Ability to communicate with various levels and types of end users is also required.

Maintain frequent interaction with internal and vendor technical staffs and project managers to ensure effective delivery of mobile solutions in accordance with project timelines and associated budgets.

Provide technical input and skills for the installation and certification of all supporting software and hardware in a lab environment in order to assure a sound deployment basis for production implementations.

  • 1-3 years of experience in deploying technically complex infrastructure computing solutions across platforms and components. Experience with MDM infrastructure is desired.

  • Specific platform knowledge in one or more key areas including Mobile Device Management such as Workspace ONE (Air Watch) and mobility hardware is desired.

  • Experience with mobile networking technologies/protocols and mobile applications desirable.

  • Support of mobile hardware such as iPhones, Android, iPads and MacBooks.

  • Proven record of project delivery results.

  • Demonstrated written and verbal communication skills and the ability to work collaboratively are essential. User will interact with end users across the country.

  • Solid understanding and experience with mobile operating system concepts and practical implementation of those fundamentals in a large-scale production environment.

RELEVANT WORK EXPERIENCE
1 or more years

EDUCATION

Bachelor's Degree - Preferred

OTHER/SPECIAL QUALIFICATIONS

  • Capable of working effectively under a high pressure and demanding work environment.

  • Capable of working effectively in a diverse, virtual team-oriented environment.

  • Must be a self-starter and work effectively with limited supervision.

  • Must be customer-oriented and recognize the importance of customer service and meeting service level commitments.

  • Must be committed to quality and timeliness of assigned deliverables and milestones.

PHYSICAL DEMANDS/WORKING CONDITIONS

  • Some after-hours work will be required occasionally.

  • Possible prolonged sitting at workstation.

  • Travel is required occasionally (~1-2/year possibly).

  • Local travel to Nashville facilities is required occasionally (~1/month possibly).

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Platform Engineer

HCA