Platform Business Analyst

Platform Business Analyst, Pitney Bowes Global Ecommerce, 100% remote, Shelton, CT. Solicit, refine, document requirements & specifications for application systems.

Deliver software solutions to facilitate revenue growth. Support Product Management, Sales & Client Managers to gather requires & feedback. Manage teams in new system assets with new functionality roll outs.

Create process models, specs, diagrams, charts to facilitate business stakeholders & project teams. Gather & refine customer requires via workshops, questionnaires, site visits, workflow storyboards, use cases & scenarios. Support software engineering team thru acceptance testing processes.

Oversee system roadmap, analyze & report trends. 100% remote; may work from home. At least master's in Industrial Engineering, Operation Research, IS, CS or related & at least 3 years work experience as Business/System Analyst or related role. In alternative, a bachelor's in Industrial Engineering, Operation Research, IS, CS or related & at least 5 years progressive work experience as Business/System Analyst or related role. Must possess at least 3 years experience with interacting with technology personnel in Agile development Environment (Scrum, Kanban, etc.); data analysis using Excel, Visio, PowerBI & Tableau to create visual process & operational workflow artifacts; working in Transportation/Logistics individual; domain experience working with both WMS & TMS sols. recblid zn4jqezuhvha2v41e0fvje5oyf627q