American Red Cross Tulsa , OK 74120
We are currently seeking an enthusiastic, detail oriented Platelet Donor scheduler in Tulsa, OK. In this position, you will interact with our life-saving donors by helping them schedule blood donation appointments both in person or over the phone.
Schedule: This is a full time position working a variable shift.
You would be scheduled 40 hours per week. You must be able to work early mornings, evenings, and weekends.
Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed, and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products.Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals.
High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required.
Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.