Plant Systems Senior Analyst

Altec Creedmoor , NC 27564

Posted 2 months ago

Responsibilities

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

At Altec, advanced technology efforts are aimed, without exception, at helping customers work "Safer and Smarter." Altec invests more resources than any other manufacturer in the advancement of safety, reliability, uptime and low cost of ownership.

Altec specializes in the design, manufacture, sale, and service of aerial devices, digger derricks, cranes, telecom, and specialty equipment, supporting customers in over 100 countries throughout the world.

Customer First Enjoyment of Work Family Financial Stability Integrity People Are Our Greatest Strength Quality Spiritual Development Teamwork

PURPOSE OF POSITION:

Lead a plant Systems Team. Responsible for desktop hardware and software and support of critical business strategies. Leads projects and oversees technical staff. Direct system back-ups, identify problems and take corrective action, keeping logs according to policies and procedures.

MAJOR RESPONSIBILITIES:

  • Plant disaster recovery

  • Administration of Plant LAN and desktop security

  • Plant email, videoconferencing and phone systems

  • May support multiple Altec locations, as needed

  • Resolve complex problems users in person, via telephone or from remote location

  • Installation and administration of complex computer hardware and software

  • Responsible for the design, implementation and operations of networking hardware related to voice and data infrastructure

  • Develop monitoring systems for computer and network environments

  • Log service request with computer vendors when issues cannot be resolved

  • Make decisions and recommendations to users about appropriate hardware and software solutions

  • Develop hardware and software standards; Develop and document system configurations and procedures as appropriate

  • Conduct analysis of advanced voice and data technology to determine benefits to Altec

  • Oversee complex projects

  • Negotiate and administer supplier contracts

  • Willingness to work outside of standard business hours to resolve issues or complete special projects, as needed

  • May direct and supervise the work of others

  • All other duties as assigned

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • High School Diploma or GED required

  • Bachelor's Degree in MIS, Information Science, or other technical discipline or equivalent work experience required

  • Must be competent in the configuration, setup, deployment and support of the latest technology related to desktops, laptops, printers, associated peripherals and networking equipment, prefer four years working experience, advanced knowledge of Microsoft software, Cisco WAN networking equipment and Dell hardware and prefer experience with Oracle database and applications administration

  • Minimum 4 years applicable working experience required

  • Current valid Driver's License

  • Excellent written and verbal communication skills

  • Must be able to work with team members and work with minimal supervision

OTHER POSITION SPECIFICATIONS:

  • Demonstrated record of responsibility

  • Extremely detail oriented

  • Customer Service Oriented

  • Motivated, goal oriented and persistent

  • Maintain Company confidentiality

  • Must handle stress and deadlines well

  • Excellent leadership and troubleshooting skills

  • Participate in Continuous Improvement Initiatives

  • Travel 0-25%

Responsibility for Safety:

  • Safety In everything we do

Responsibility to Prevent Errors:

  • Ensures appropriate reviews have been performed as needed for high quality

Mental Alertness:

  • Continuous attention to all job functions ensuring quality products

Communication with Others:

  • Requires outside and inside contacts to carry out company policy and programs; Improper handling will have considerable effect on operational results; Must often deal with matters requiring explanation, persuasion and obtaining of approvals

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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