The Planner in Network Planning will plan and prepare implementation designs and drawings for construction of new, removal and rearrangement of existing network, access and customer premise elements for optimum utilization of communications facilities and equipment. The Planner analyzes traffic/capacity loads, available and existing lines/ports, forecasts projected traffic/growth to determine new, removal or rearrangements required. The Planner develops detailed, broad-gauge estimates of costs and initiates work authorization requests to engineering, directs work activities to ensure conformance with Planning guidelines and specifications utilizing stable or emerging platforms where requirements are specific and well defined, and requires basic understanding in one or more of the following categories:
MPLS and/or packet networks
TDM data networks
BBDLC network designs
The Planner will closely collaborate with other members of the Technology organization to develop the overall technology, network architecture, roadmaps and vision. The Planner will incorporate and use data analytics to drive Long Term plans developed by Architecture, Solutions Development, Capacity Management, Strategic Initiatives, Emerging Technologies, and other stakeholder teams in Systems Support, Marketing, REO, Field and Operations.
The primary objective of the Planner role is to develop data-driven solutions and Long Term enterprise risk management approaches to support the Planning organization in developing
World-class network architectures, capital efficient network plans, and competitively performing networks.
Develop and implement planning decisions that will impact customer service
Manage, plan, and optimize company assets and floor space, power requirements, and cable routes within designated planning areas
Analyze and manage physical and logical resources of existing network capacity and incorporate high-level and/or detailed forecasts into meaningful network build plans.
Develop initiatives, quantify impact, and provide input to Network Planning's architectural plans & budgets.
Develop and implement planning decisions that will impact near term customer service
Formulate budget inputs and projections according to the business plan
Prepare inventory and reference charts and reports on system usage, system capacity, system quality, and system performance
This position has no supervisory responsibilities.
Technical expertise in different telecommunication solutions
In-depth working knowledge of Telephony concepts. (FTTP, FTTN, BDLC, MPLS, Ethernet Services, Optical Networks)
Extensive hands on experience in the planning, design, and implementation and optimization of Core/Edge/Access platforms and Operational Support Systems (OSS).
Expert levels of problem solving and analysis -- Ability to analyze complex, detailed structures.
Expert levels of writing skills -- Ability to communicate effectively through concise writing.
Strong Sense of Accountability, responsibility, dedication and commitment.
Ability to work independently with minimal direction including with follow-up.
Ability to work with abstract concepts, requiring interpretation, extrapolation or logical derivation principles.
Critical Decision making processes (makes sound, well informed, fact-based decisions).
Results driven with a sense of urgency.
Change Management -- adapts to new information, changing conditions, or unexpected obstacles.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
Possesses the appropriate level of technical/functional expertise and knowledge.
Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
Utilizes technology-based tools and processes.
Continuous learning and development.
Customer service orientation.
Ability to work with different personalities.
Ability to communicate with brevity and clarity orally and through written communication to management and peers
Ability to deal effectively and courteously with all levels of HT personnel.
Education and/or Experience:
Bachelor's Degree in Electrical Engineering, Information Technology, Computer Science, Data Communications, Telecommunications, Computer Science, or three (3) years equivalent educational and/or professional experience.
Former Nortel NCDE, NCA, and/or other Nortel Voice Certifications highly desirable
Cisco CIPT, CCVP, CCIE (VOIP) certifications highly desirable
Alcatel-Lucent 3RP/SRA Service Routing certification highly desirable
Minimum three (3) years of professional experience in a large, diverse, multi-location WAN and Telecommunications environments in Engineering, Planning, Operations or Systems Support in Outside Plant, Inside Plant, or Network functional organizations.
Minimum three (3) years of hands-on experience with session/queue management, session border controllers, MPLS-based network elements, subscriber location servers, PSTN gateways, VOIP networks, unified/integrated messaging systems, OSP and Remote application network elements, Operational Support Systems or database experience.
Minimum one (1) year of work experience in leading a team-based environment on large-scale projects and networks.
Computer / Technical Skills or Experience:
Work experience in the design and operational deployment of the following:
(Candidates need not have experience in all technology areas).
Detailed knowledge of Ethernet, ATM, SDH/SONET, Frame Relay, Packet over SDH/SONET, WDM, wireless technologies, Access technologies (xDSL, FTTP), Layer 3 Traffic Engineering and L2 Traffic Management
IP routing protocols such as BGP, IS-IS, OSPF, IGP, IGRP, EIGRP and RIP and of signaling protocols such as RSVP-TE and LDP
VoIP Skills, including VoIP Equipment, SIP Protocols, Protocols and MGCP
IBM Blade Center w/ Border Control Point and Media Access Server
Genband G6/CS2000 family of products
Nortel 6616 NFS Firewalls
Class 5 Central Office Switches (5ESS, GTD-5, DMS100)
Outside Plant (OSP) Components, including underground, direct buried, and pole applications.
Network elements associated with FTTP, FTTN, xPON, BDLC, TDM, Broadband services and other common network elements associated with customer applications.
Software and Hardware configuration of Session Border Controllers.
Extensive knowledge of SIP, MGCP, H.248, SS7, and traditional TDM signaling protocols (i.e. GR303).
Design, implementation, and management of the following:
Large multi-site enterprise deployments (Nortel, NEC, Cisco)
Hosted VOIP solutions
VOIP Server Farms
Unified Messaging Solutions
Peer-to-peer session management
Juniper ISG2000 Firewalls, Netscreen
Cisco Routers/Switches: 26xx/28xx, 29xx, 36xx/37xx/38xx, 65xx, 72xx/73xx, 75xx/76xx
Cisco ASA Firewalls
Alcatel-Lucent Routers/Switches: 7450, 7750, 7710
Alcatel-Lucent Access Platforms: 7330, 7360, SEM
Adtran/Calix Access Platforms: TA1500/3000/5000, C7, E7
HT Operational Support Systems: BAAIS, iPlanet, Broadband Gateway,5530 Network Analyzer
Quality of Service (QoS), Class of Service (CoS), and VPLS standards
VLANs, 802.1Q/p/x, DSCP, and internetworking w/ ATM/Frame-relay
Residential Gateways, Business Gateways, DSL technologies, GPON, Media Gateways, etc.
IP Networking: DHCP, DNS, IP address management (v4/v6), SSH, TELNET, FTP, etc.
Interoperability and diagnostic testing experience
Databases (MySQL/MS-SQL preferred), scripting, and programming
Daytime tour of duty; occasional scheduled night and weekend work.
May require working alone.
Work may be performed in an enclosed area lacking windows.
May require late hours and weekends to complete assignments and projects.
Ability to manage multiple priorities, functions and tasks.
Requires leveraging leadership and a variety of technical skills to work across internal groups as well as with vendors and industry partners to support service offerings and infrastructure capabilities.
Requires alignment with the Company's F.A.S.T. Values
Fierce Resolve -- be Focused, Determined, Overcome the toughest challenges
Aloha Spirit -- Heartfelt, Kind, Serve with warmth and humility
Superior Service -- Exceptional, Extraordinary, Strive to provide the very best
Trustworthy -- Honest, Reliable, Make promises a reality
Requires alertness and attention to detail
Work may be performed a various locations under varying conditions.
Requires standing, sitting, lifting/carrying supplies and training materials up to 40 lbs, and reading paper documentation and electronic communications.
May require traveling to various locations and company branches and departments throughout the State of Hawaii in a timely manner so must possess a valid Hawaii State Driver's License.
May require late hours and weekends to complete assignments and projects.
This job description provides a general description of the common duties performed by a person in this position. It does not include every possible duty an individual in this position may be asked to perform and is not all-encompassing. Jobs also may require "other duties as assigned" and such assignments are considered part of this position's job assignment. This job description is provided as a general summary and does not constitute a contract for employment, and does not in any way alter Hawaiian Telcom's employment-at-will relationship with any employee in this position.