PKI Service Desk Technician

Job Description

Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona.

• Must be a US Citizen

• Swing-Shift (shift info below)

• Non-remote (relocation incentive available)

As a PKI Service Desk Technician, you'll be crucial in providing technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) Center at Fort Huachuca. Your responsibilities will span across various teams and involve collaborating with high-level managers. Here's what you'll be doing:

• Design and Management:

• Lead the design, management, and maintenance of assets.

• Track asset deployment and implementation.

• Troubleshoot and provide support for the workforce environment.

• CAC/PKI and RA/LRA Functions:

• Handle functions related to Common Access Card (CAC) and Public Key Infrastructure (PKI).

• Manage the creation, revocation, suspension, and issuance of NIPRNET Alternate Smart Card Logon (ASCL), SIPRNET, and Deployed Forces network tokens.

• Join Our Team:

• Be part of a professionally diverse team.

• Enjoy work/life balance and prioritize employee well-being.

• Work on innovative projects that contribute to national security.

This opportunity offers growth and advancement while making a meaningful impact. Join us in safeguarding our nation's security! This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Additional Responsibilities Include:

• Provide maintenance and support for all Enterprise Public Key Infrastructure (PKI) technology.

• Assist end-users with certificate-related issues.

• Administer the PKI certificate lifecycle for various applications and solutions.

• Provide End-user certificate support for certificates.

• Maintain a key service of PKI systems.

• Support certificate requests, escalating to senior members as needed

• Maintain, support, and troubleshoot PKI systems.

• Participate in projects to deploy new PKI applications and services.

• Implement changes to the PKI infrastructure and change control policies and procedures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Shift Information:

• SWING-Shift

• Sunday

• Thursday

• 2:00 p.m.

• 12:30 a.m.