We are XpresSpa and we bring wellness to the airport! Our prime location inside Pittsburgh International Airport exposes your talents to nearly 60,000 travelers each day!
Pittsburgh International Airport continues to smash records for passenger growth. XpresSpa is quickly becoming one of the most desirable ways for travelers to take the stress out of lengthy layovers or the occasional flight delay.
If you think you can contribute to a team that strives for success, then you will enjoy career perks that are unparalleled in the industry:
Full benefits package including medical, dental, vision, 401(k), paid maternity leave and more
Flexible schedule and paid time off
Discounts on XpresSpa products
Outstanding compensation package including a commission on all retail products sold
So what does an outstanding Spa Concierge need to get a foot in the door with a company that values their employees as much as it does their guests?
A high energy, motivated individual that genuinely enjoys working with people.
Retail sales experience is a plus, but will train the right person
Spa/Beauty experience preferred but not required
Spa Concierge Day-to-Day Duties
Provide best in class customer service by greeting and assisting customers, display excellent floor leadership skills own and manage the sales floor
Assist Spa Leadership team in creating an outstanding experience for the customer (i.e., pampered to perfection, customers are greeted in a professional, friendly, and timely manner)
Protect employees and customers by providing a safe and clean spa environment.
Answer Spa phone and respond to customer inquiries
Assist Spa Manager to maximize results through selling retail products
Up sell treatments and educate customer on retail products
Inform customer of benefits of XpresSpa Loyalty program
Responsible for cashiering functions including ringing up sales and service transactions
Manage rotation sheet
Open and close store as needed
Assist with administrative duties
Assist with inventory control and restocking of products
Assist with maintaining visual standards, merchandising presentation, signage, lighting, and general spa maintenance.
If you feel you have what it takes to excel at XpresSpa, please reply with your current resume. We are holding immediate interviews and look forward to speaking with you!