Pit Lead

PIT LEAD

HIRING IMMEDIATELY FOR A FULL TIME POSITION!

$23.00/HOUR DOQ!

• Location: Running Aces Casino Hotel Racetrack

• 15201 Running Aces Blvd, Columbus, MN 55025

• Schedule: Full-time shift. Shifts include weekends and holidays.

• Perks: Benefits (full time), 401k (full & part time), discounts and more!

POSITION SUMMARY:

The Pit Lead ensures employees are providing excellent customer service and supervises personnel working in their respective areas.

ESSENTIAL FUNCTIONS:

• Preserves the integrity of the games by providing close oversight of employees and guests in respective area, while continually maintaining observation for dealer/player misconduct.

• Enforces performance standards, policies and procedures related to Pit Games, ensuring compliance with the gaming regulations.

• Enforce and support company policy with knowledge and understanding of all Running Aces approved Pit Games, while holding extensive knowledge of department processes.

• Continuously observes games in progress for possible irregularities in player or dealer conduct.

• Maintain positive customer relations, evaluate play and extend complimentary services when appropriate.

• Monitors and assists in changing of cards and performing table fills/credits.

• Assists the Pit Manager when counting cards and secures the card control cabinet.

• Maintains knowledge of current Casino promotions.

• Maintains a visual presence on the casino floor at all times, while walking the entirety of the pit area(s) assigned to continuously monitor fellow employees and guests.

• Abilities to make impartial and unbiased decisions surrounding problems and/or errors.

• Communicate to Pit and/or Shift Manager any irregularities or discrepancies that occur on a table or with a guest.

• Ability to effectively coach individuals on company and departmental policy/procedure violations.

• Must know and adhere to all game protection policies.

• Perform additional duties as assigned.

JOB REQUIREMENTS:

• High school diploma or equivalent preferred.

• Minimum of 1 to 3 years of Casino Games experience.

• Ability to be on your feet for long periods of time.

• Ability to handle stressful situations and noisy conditions, while maintaining a calm and professional demeanor at all times.

• Must maintain a calm and patient attitude when coaching individuals or while handling difficult customers and employees.

SKILLS & ABILITIES:

• Accountability

• Ability to accept responsibility and account for his/her actions.

• Communication

• Ability to communicate effectively with others using spoken word.

• Customer Oriented

• Ability to take care of the customers' needs and exhibit a cheerful demeanor toward others while following company procedures.

• Reliability

• The trait of being dependable and trustworthy.

• Time Management

• Ability to utilize the available time to organize and complete work within given deadlines.

• Safety

• Ability to identify and correct conditions that affect employee safety.

Running Aces strongly encourages all of our new hires to be fully vaccinated against COVID-19; however, it is not mandatory for consideration for employment. Incentive pay for vaccinated new hires is available.