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Physician Office Laboratory Technician

Expired Job

Unitypoint Health Hiawatha , IA 52233

Posted 3 months ago


The Physician Office Laboratory Technician (POL) will perform clerical and moderate complexity testing in accordance with CLIA and/or CAP accreditation standards in the physician office setting. The POL is under the direction of the Outreach Manager and is responsible for promoting and practicing good laboratory practice during pre-analytic, analytic and post-analytic processes specifically as defined by the laboratory Quality Management Program.


  • Follows the most current policy and procedures; brings policy and procedure discrepancies to the attention of the Outreach Manager.

  • Performs careful and accurate work during pre-analytic, analytic and post-analytic processes in any assigned laboratory area.

  • Performs pre-analytic, analytic and post-analytic processes within specified turnaround time.

  • Reports all concerns for safety, quality and/or compliance to management.

  • Assures that QC/QA guidelines are strictly adhered to before reporting patient results.

  • Participates in performing/documenting routine and non-routine maintenance.

  • Participates in problem resolution and instrument troubleshooting.

  • Documents accurately and legibly all necessary information in the performance of clerical and technical procedures, including QC.

  • Consistently demonstrates attention to detail in following protocol for patient, sample, and aliquot identification and labeling.

  • Execute technical practices in order to meet necessary standards, recommendations and requirements of voluntary and government agencies (e.g., CLIA or CAP).

  • Demonstrates knowledge of computer programs needed for work assignment.

  • Participates in training and education programs to meet developmental and maintenance needs. Maintains 12 CEU hours annually.

  • Makes good independent decisions based upon knowledge of overall functions, policies, and procedures.

  • Understands and adheres to all safety practices while performing duties to minimize any risk of injury and/or exposure to chemical and/or biohazardous materials.

  • Communicates and documents unusual circumstances or problems to the POL Lead and/or Outreach Manager as necessary.

  • Greets all customers, including patients, donors, physicians and other hospital personnel, with a pleasant and professional manner and appearance.

  • Prioritizes work appropriately and assists others as time and workload allows.

  • Promotes the development, preparation, implementation and attainment of departmental goals, policies and projects.

  • Communicates effectively within and outside work unit to members of the healthcare team and to patients/customers to provide accurate, timely information and to reduce problems or avoid near misses events.

  • Assists with new employee and student clinical instruction.

  • Assures adequate supplies are available and utilized in a cost effective manner.

  • Adheres to compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of a manager.

  • Purposefully conducts all aspects of the job in an ethical manner in support of Medlabs commitment to ethical behavior.

  • Performs other duties as assigned.


Education and Experience:

  • High school diploma or a GED is required to work in this position

  • Highly desirable for individuals to also have a diploma in either medical assisting (MA) and certification in a professional organization for that profession or have a minimum of six months of experience working in a clinical laboratory AND have successfully completed POL orientation.

Special Skills/Knowledge:

  • Knowledge base in the area of laboratory science and good laboratory practice is desirable.
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Physician Office Laboratory Technician

Expired Job

Unitypoint Health