Physical Therapy Clinical Supervisor - Rehabilitative Services

Ucsf Medical Center San Francisco , CA 94118

Posted 1 week ago

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

The Department of Rehabilitation Services at UCSF Health provides Occupational, Physical and Speech/Dysphagia Therapy for adult inpatients at UCSF Hellen Diller Medical Center at Parnassus Heights; pediatric inpatients, acute rehabilitation patients and outpatients at UCSF Benioff Children's Hospital; and adult outpatients at Physical Therapy Faculty Practice clinic locations.

The Department of Rehabilitation Services utilizes our organizational mission - Caring, Healing, Teaching and Discovering - as the focus in establishing its purpose and goals. In keeping with the mission and values of UCSF Medical Center, the purpose of our Department is to provide and/or facilitate high quality, comprehensive, cost-effective and efficient physical and cognitive rehabilitation services to our patients across the health care continuum.

The staff and rehab professionals of our department work individually and collaboratively to serve this purpose while retaining the humanity of our care and promoting each person's achievement to an optimal level of function within the best of our abilities and the resources that are available.

The Inpatient Adult Rehabilitative Services Department at UCSF Helen Diller Medical Center provides clinical services to adult and geriatric inpatients at Moffitt-Long Hospital, working with a multidisciplinary care team to improve the function and cognition of patients in critical care, transitional care, and general ward locations.

Job Summary

The Clinical Supervisor reports to the Rehab Services Manager and serves as the supervisor for the specific therapy discipline (PT). The incumbent is directly responsible for evaluating and assuring the quality of work performed by the specific therapy discipline (PT) meets departmental, organizational, professional, and regulatory standards.

The supervisor is a recognized expert and source of knowledge in the specific therapy discipline (PT) and serves as the immediate supervisor of all discipline-specific staff, Resident(s), Fellow(s), and students.

The Clinical Supervisor independently performs routine and complex patient evaluations and therapeutic interventions within the scope of clinical practice.

In addition, serves as a consultant to staff, students and other medical professionals in discipline-specific patient evaluations, therapeutic intervention planning or intervention across the array of services provided by the specific discipline. May also supervise support personnel as allowed by discipline specific State Practice Acts including Therapy Assistants and Rehabilitation Aides as well as students.

At the Parnassus Heights Campus, works primarily with adult and geriatric patients from diverse socioeconomic and cultural backgrounds. Based on the Clinical Supervisor's experience and competence, he or she may work with neonate, pediatric or adolescent patients at UCSF Benioff Children's Hospital San Francisco.

As a member of the Leadership Team, works with the other discipline-specific Clinical Supervisors, the Rehab Services Manager and other stakeholders to make recommendations for and plan implementation of any changes in patient care procedures, protocols or programs provided by the specific discipline. Leads staff development and staff engagement activities, including annual performance evaluations, for all rehab staff within the specific therapy discipline.

The supervisor makes recommendations for staffing guidelines, supply and equipment needs required to meet the needs of patients served at the UCSF Helen Diller Medical Center at Parnassus Heights.

Responsible for actively supporting initiatives to further the Mission of UCSF, including participation in Lean process improvement activities, hospital-wide committees and workgroups, and clinical education programs at UCSF and in the community.

Required Qualifications

  • Five (5) years general acute care clinical experience

  • One (1) year prior experience as a Supervisor or Clinical Leader

  • 150 hours of related clinical and/or professional coursework including lecture/lab

  • Active Physical Therapist License in State of California

  • Active American Heart Association CPR Certification

  • Bachelor's Degree in related area and / or equivalent experience / training

  • Demonstrates subject matter knowledge of Physical Therapy (PT); ability to apply principles to designated setting to ensure operations meet regulatory standards

  • Demonstrated leadership skills in training, mentoring and guiding employees in Physical Therapy techniques; motivates and inspires staff to improve patient care services; actively cooperates and supports the work of others

  • Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment

  • Solid knowledge of medical center, HR and UC policies and processes; knowledge and ability to monitor compliance with relevant rehabilitation patient care / equipment management federal, state and local laws and regulations

  • Ability to develop and maintain cooperative working relationships with assigned staff, patients, and interdisciplinary team members part of the rehabilitation patient care plan

  • Skills to evaluate issues and identify solutions within defined procedures and policies; demonstrated ability to solve problems and suggest solutions through critical thinking process

  • Excellent verbal and written communication skills to effectively communicate with patients and members of the healthcare team across the continuum of care; skills to actively listen, persuade, advise, and counsel

  • Knowledge of organization's patient care documentation technology to teach others, recommend and oversee improvements and troubleshoot issues

  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications

  • Board Certification in a Clinical Specialty Area

  • Master's or Doctorate Degree in related field

  • Prior clinical and/or leadership experience in an academic medical center

  • Prior experience working on an interdisciplinary health provider team

  • Prior experience with Epic clinical documentation, billing, and scheduling tools

  • Ability to organize assigned staff and unit operations in an efficient and effective manner

Licensure/Certification

  • Active Physical Therapist License in State of California

  • Active American Heart Association CPR Certification

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

  • Picks up and disposes of any litter found throughout entire facility.

  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.


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Physical Therapy Clinical Supervisor - Rehabilitative Services

Ucsf Medical Center