Physical Therapy Aide Part-Time

The Vancouver Clinic Vancouver , WA 98660

Posted 2 months ago

This position will work at our 87th Ave location Monday - Friday from 3pm to 5:30pm. Will also help cover for vacations, etc.

Serve as liaison between patients, therapists, and internal/external customers in person and by telephone. Facilitate effective appointment scheduling and handle phone calls, patient check-in/check-out, cashiering and other medical office support duties in a courteous and efficient manner. Facilitates communication regarding patient status changes to Therapists and Assistants. Responsible for maintaining department cleanliness, organization and supplies.

SPECIFIC JOB RESPONSIBILITIESPatient Care

  • Show patients to the room and give basic instructions to prepare them for evaluation or treatment procedure.

  • Release patient at the end of their treatment session.

Sanitation

  • Use approved cleaning supplies for cleaning treatment tables, modality equipment and exercise equipment between each patient use.

  • Launder soiled linens and place appropriate orders for necessary replacement linens. Stock linens in the appropriate locations.

  • Perform periodic deep cleaning to the treatment furniture and exercise equipment.

Stocking

  • Stock individual treatment rooms with linens and supplies.

  • Inventory linens, DME, orthotics, and other supplies.

  • Order replacement supplies through coordination with the Purchasing Dept.

Scheduling/Office Duties

  • Provide telephone support for incoming calls and messages.

  • Schedule patient appointments.

  • Coordinate gathering of information required for patient appointments.

  • Cover PSR duties during lunch, at beginning/end of day as well as times of heavy traffic at the front desk.

EDUCATION AND/OR EXPERIENCE

  • High school diploma or equivalent.

  • Previous experience in a medical office setting preferred.

  • Previous experience using computers is required.

  • Customer service experience strongly preferred; cashier/retail experience helpful.

  • Data entry skill of at least 40 wpm.

  • Experience with multi-line phone systems.

  • Demonstrated ability to work in a fast-paced patient care setting.

  • Excellent verbal and written communications skills.

  • Excellent customer service behaviors and self-presentation.

  • Training is on the job facilitated by Therapist or Assistant.

  • Adaptable to pace changes.

  • Must have reliable and predictable attendance.

We offer a competitive wage and a comprehensive benefits package which includes insurance programs covering medical, dental, vision, life, long-term disability, paid time off, education reimbursement, and a 401(k) plan. We are proud to be an equal opportunity employer.


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