Good Shepherd Rehab Easton , PA 18042
Posted 2 weeks ago
JOB SUMMARY
Enhances clinicians effectiveness by providing information management support, answering and triaging phone calls, scheduling and providing patient care related information.
ESSENTIAL FUNCTIONS
Office Skills
Effectively and efficiently schedules patients' visits
Greets patients & visitors
Assists with answering & triaging referral telephone calls
Utilizes patient EMR system
Maintains daily statistics
Collect and verify insurance information for new and existing patients who have a change in insurance during course of care
Attains correct benefit information from insurers
Obtain authorization for necessary services from insurers for patient
Register patients,
Assists in obtaining patient satisfaction surveys
Performs other duties as requested
Documentation
Accurately copy record when requested
Accurately track the need for insurance reauthorizations for patients
Maintain accurate chart order, fax/file when indicated
Team Effort
Identifies work unit issues & implements solutions
Orients new staff
Demonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs)
Shares knowledge with others
Embraces change and promotes a positive work environment
Demonstrates management skills by prioritizing, organizing and completing job responsibilities.
PROTECTS CUSTOMER AND ORGANIZATION INFROMATION
By keeping information confidential, following Good Shepherd's policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma required
Associate's Degree preferred
Work Experience
1-2 years of experience in an administrative position with computer skills required
Licenses / Certifications
N/A
Good Shepherd Rehab