Basic Job Functions
Provide exemplary guest service in the photography operation by taking photos at the various photo shoots, and venues around the park, assisting in the processing and printing of the photos as well as interacting with the guests and ensuring a quality and memorable experience.
Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
Ensure excellent guest service by responding to guest requests, expectations, and needs.
All ambassadors should be able to provide park information (e.g. Directions in the park to shows, exhibits, etc. Attraction availability; Department product availability & promotions)
Edit guest photos to improve product quality
Assist guests with selecting photos and merchandise items to purchase
Take digital photographs of guests
Help stock and maintain inventory levels
Maintain the safety and cleanliness of the work environment
Occasionally assist other Merchandise locations and areas in the park as needed
Other related duties as assigned
Required Skills, Knowledge, Training & Education
Must be able to work a flexible schedule including late evenings, weekends, holidays and park peak seasons.
Must have ability to confidently approach and interact favorably with a diverse population of co-workers, guests (including children of all ages), individuals with special needs to ensure excellent guest service;
Must have strong verbal skills (proficient in English language) including ability to speak and interact with groups of people
Must be self-motivated with the ability to work independently for extended periods of time
Must be able to multi-task in a fast paced environment
Must be able to work in a team environment
Must be able to follow a schedule and to follow instructions
Must have basic math and cash handling skills and the ability to up-sell related items
Must be able to learn to use a digital camera and photo editing software/technology
Must be minimum of 18 years old and comfortable working with or around animals and/or in water for positions where water and animals are present
Must be able to stand/walk for prolonged periods of time
Must be able to regularly use hands & fingers; reach with hands and arms; stand, stoop, kneel, and crouch
Must be able to work indoors and outside in varying weather conditions (IE sunny, wet and/or humid conditions, etc)
Must be able to lift or move up to 20lbs.
General camera skills preferred; computer experience - able to log-in and navigate within a Windows-based system.