Phone Triage Operator needed for a busy medical oncology practice in Sellersville. We are seeking an enthusiastic, outgoing individual with the ability to multitask in a fast paced environment while maintaining a high level of customer service for our patient focused environment.
Responsibilities include but not limited to:
Politely and promptly answers telephone calls in an efficient, professional manner
Take detailed phone messages
Appropriately triage telephone requests for medical services
Schedule and coordinate appointments and all after care
Manage patient situations appropriately to ensure patient needs are met
Operator experience in a heathcare setting required
Superior customer service skills
Proficiency in computer data-entry/typing.
Knowledge of insurance billing, HIPAA, EMR
This Monday-Friday position offers great hours with no nights, weekends, or holidays. Will consider candidates looking for full-time or part-time.
Alliance Cancer Specialists