Phone Triage Operator

Alliance Cancer Specialists Sellersville , PA 18960

Posted 3 weeks ago

Phone Triage Operator needed for a busy medical oncology practice in Sellersville. We are seeking an enthusiastic, outgoing individual with the ability to multitask in a fast paced environment while maintaining a high level of customer service for our patient focused environment.

Responsibilities include but not limited to:

  • Politely and promptly answers telephone calls in an efficient, professional manner

  • Take detailed phone messages

  • Appropriately triage telephone requests for medical services

  • Schedule and coordinate appointments and all after care

  • Manage patient situations appropriately to ensure patient needs are met

Requirements:

  • Operator experience in a heathcare setting required

  • Superior customer service skills

  • Proficiency in computer data-entry/typing.

  • Knowledge of insurance billing, HIPAA, EMR

This Monday-Friday position offers great hours with no nights, weekends, or holidays. Will consider candidates looking for full-time or part-time.


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Phone Triage Operator

Alliance Cancer Specialists