Phone Administrator

Larry's Markets Inc Seattle , WA 98113

Posted 2 months ago

Job Summary:As a member of the Operations team, this position is primarily responsible for providing superior phone receptionist support for store locations. In addition this position provides administrative clerical support to the Store Director team as assigned.Specific Job Duties:Responsibilities will include, but are not limited to, the following: * Ensures all customers, team members, and other phone inquires are handled with appropriate telephone etiquette. * Courteously directs all callers to appropriate team member; ensures connection is made between caller and team member. As necessary and/or requested, forwards callers to the applicable voice mail. * Provides primary phone receptionist support to Store Director teams and store level departments as determined by business needs. * Knowledgeable of Store Director team and department team member's schedules and meetings; directs callers to an appropriate alternate team member as necessary. * Provides effective, timely communication to appropriate team members regarding customer service, equipment, marketing, promotional, community outreach, and employee-related opportunities based on personal observations and employee and customer input. * Maintains office area in a clean, professional, and organized manner. * Performs general office support duties including filing, distribution of memorandums or office communications, preparation of reports, etc., as assigned and/or approved by the Store Director team.Skills Required / Qualifications:
Candidates will be selected from applicants having the best combination of the following qualifications: * Strong computer skills and experience with multi-line telephone systems required. * Exceptional customer service skills. * Superior oral and written communication skills required, including good punctuation, spelling and grammar. Strong interpersonal skills essential. * Demonstrates a high-level of self-motivation; takes initiative; problem solves. * Must be proficient in Lotus Notes, MS Word, Excel, Access, and Publisher. Experience with PowerPoint preferred. * Attention to detail and exceptional organizational skills a must. Analytical and problem solving skills required. * Excellent time management and organizational skills. Sense of urgency required. * Proven ability to interact and perform all job responsibilities with professionalism and confidentiality essential.Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.Are you a returning applicant?Previous Applicants: Email: Password:If you do not remember your password click here.Back to Search ResultsNew SearchMet Market Team Members Career PathEnter our employee website and apply internally for open positionsSearch & ApplyGuiding Principles for Our Culture * Service to the customers comes first. * We make every effort to meet our customers' needs. * We welcome our customers with warmth, genuine friendliness, and respect. * We deliver efficient, courteous service. * We seek out and deliver the highest quality products available. * We share our knowledge of food and related products with our customers. * We maintain a well-kept, visually appealing environment. * We are devoted to making a contribution to our community.Reserve Your Holiday Meal Holiday Recipes Shop Here Find Your Store Great Deals*
  • Catering * Events * Community * Company * About Us * Careers * Contact Us * Sell To Us * Departments * Departments * Bakery + Coffee * Butcher Shop * Floral * Grocery * Housewares * Prepared Foods * Produce * Seafood * Beer + Wine * Facebook * Instagram * Twitter * Pinterest * Saved Recipes * My Met Market * Check Gift Card Balance * Email Sign UpGo * Find A Store * Kirkland * Magnolia * Queen Anne * Sand Point * Sammamish * Tacoma * West Seattle*
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    Phone Administrator

    Larry's Markets Inc