Phlebotomist/Medical Assistant - Full Time Day Shift

POSITION SUMMARY: Under the general supervision of the Laboratory Manager, performs venipuncture and related procedures following policies and procedures established by the laboratory department and Alleghany Health.

Collects COC Urine Drug Screens; provides assistance to MLT, MT and Laboratory Director. Maintains supply inventory for phlebotomy. Performs EMR Order Entry.

Medical Assistant duties consist of supporting clinic with performed clinic Waived Testing to include (Urinalysis dipstick, Strep, Flu, Pregnancy, Hgb, glucose, etc.) and associated quality control reporting, completing patient EKG's, rooming of patients, obtaining patient vital signs, cleaning rooms, and the restocking of clinic supplies. Medical Assistant duties will be secondary to the primary phlebotomist job duties and functions. Job Relationships:Responsible to:

Laboratory Manager/Ambulatory Services DirectorPositions Directly Supervised: NoneAge of Population Served:Infant to geriatric (non-specific)Essential Job Functions:The following is a summary of the major functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.People: Builds a strong, positive relationship with every customer served, both internal and external Works effectively with others to deliver the highest quality care and service on a continual basis Follows Alleghany Health Standards of Performance at all times

Promotes teamwork with physicians, personnel, and other departments.Establishes a good rapport and cooperative working relationship with members of the laboratory department, nursing staff, and physicians

Quality: Demonstrates skills and knowledge to effectively complete assigned tasks and completes all required education programs Delivers safe, accurate and timely phlebotomy services that conforms to standards and departmental goals Strives to be an effective and productive member of the laboratory staff

Maintains a professional appearance at all times, inspires patients, family, staff, and visitor confidence by communicating and working in a professional manner Supports Alleghany Health goals and philosophy Reviews hospital and laboratory policies and procedures regularly to maintain a complete understanding of hospital regulations and new relevant and pertinent information Adapts to change in methods and procedures with ease and confidence

Service Works diligently to meet every customer's needs Fully engaged, fully aware and available to help others while on duty Handles telephone communications with courtesy, accuracy, and respect for confidentiality Flexible in adjusting personal schedule in conjunction with the process of departmental scheduling and departmental need

Finance Demonstrates the ability to positively and productively respond to change Works productively while on the clock and offers to help others when work is completed

Growth Demonstrates the ability positively and productively respond to change Participates in continuous improvement, offering and/or implementing methods to improve care and service

Qualifications:The following qualifications, or equivalents, are the minimum requirements of this job: Education and Formal Training:

Graduate from high school or equivalent. Mathematical, verbal, and writing skills at the high school level. Phlebotomy certification.

CPR certification not required. Completion of general and job specific competencies. Work Experience:

Prior experience preferred but not required.Knowledge, Skills, and Abilities Required: Excellent customer relations skills. Ability to work effectively with others, Ability to understand instructions and reason.

Performs in an accurate and precise manner in crisis and emergency situations when time is crucial. Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to move the hands easily and skillfully.

Ability to move the fingers easily and skillfully. Frequent contact with soap and water (hand washing and cleaning).