Phlebotomist/Lab Aide II (483)

JOB SUMMARY:

• This person should provide an excellent experience for patients when collecting blood and other specimens.

• May be required to work within the hospital as well as from off sites.

• Registers Lab patients and enters orders from a variety of sources (electronic, written, faxed, and verbal).

• Provides clerical support for all lab technical functions, maintains the physical space of the drawing area including washing glassware.

• Processes specimens, including centrifuging and specimen preparation.

• This position also requires interdepartmental support activities to more effectively provide patient care and flow.

• These activities may range from assisting with nursing routines on non-laboratory staff and any other assigned tasks.

• This individual may also perform limited waived and moderate complexity tests as authorized by the Lab Medical Director.

• This position requires variable working hours starting as early as 4 am and includes weekend and holiday rotation.

• This position may assist in training new staff and will perform other duties as assigned.

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Expert phlebotomy and customer services skills.

• Accurately sort and process all types of body fluids, tissues while maintaining high degree of accuracy.

• Performs POC testing.

• General understanding of medical terminology and keyboarding experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Must be skilled at blood collections and have general phlebotomy experience.

• Must have previous healthcare experience or understand basic medical terminology and have keyboarding experience.

• This position requires the ability to move rapidly from location to location within the hospital.

• This position requires the ability to accurately sort and distribute all types of body fluids, tissues, and other specimens brought to the lab for analysis.

• This position requires maintaining a high level of accuracy while simultaneously performing a variety of tasks.

• Requires the employee to travel from work to collect specimens remote from the hospital.

• Must have a valid Indiana driver's license and a vehicle to make these trips under various climatic conditions if the hospital vehicle is not available.

• Must be contactable by telephone for backup coverage.

• Must maintain competency per protocol and attend applicable continuing education.

EXPECTED BEHAVIORS:

• Must possess the qualities of integrity and good judgement.

• Must maintain good physical and emotional well-being.

• Must be able to communicate technical information clearly both in direct conversation and by phone.

• Must have a consistently friendly, reassuring personality in dealing with patients.

• Must have strong interpersonal skills for maintaining good relationships with clients.

• Must have good typing skills.

• Experience with computers a plus. Must maintain qualities agreed to in Patients First Commitment (Attitude/Demeanor, Respect, Teamwork, Accountability/Initiative, Communication and Dedication to Excellence).