Phlebotomist

Essential Job Responsibilities and Duties

• Establish rapport with donors to ensure overall service satisfaction

• Conduct routine venipuncture for plasmapheresis and collect donor samples

• Respond and assist with donor reactions during the donation process

• Monitor collection equipment to facilitate the health and safety of the donors

• Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays

• Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container

• Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area

• Maintain equipment and work area cleanliness in between donors

• Responsible for accurate documentation of collection records

• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future

• Maintain an open line of communication with Management

• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors

• Ability to accept performance feedback in a professional manner

• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings

• Other duties as assigned

Qualifications

• High school diploma or equivalent required

• Minimum one (1) year work experience preferred

• License or certification where required by state

Requirements

• Strong oral and written communication skills

• Provide a pleasant customer service experience

• Ability to read and interpret directions and instructions

• Perform basic math calculations

• Basic computer skills

• Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear

• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee

• Manual dexterity to perform all phases of donor plasmapheresis

• Ability to stand for extended periods of time for up to four (4) hours at a time

• Ability to lift, tug, pull up to fifty (50) pounds

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