Phlebotomist I - Baltimore, MD Req20195

Quest Diagnostics Incorporated Baltimore , MD 21203

Posted 7 days ago

Phlebotomist I - Baltimore, MD req20195

Schedule: Monday

  • Thursday 11:30 am

  • 8:00 pm

Friday 8:30 am

  • 5:00 pm

e/o Saturday

Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Patient Service roles are tremendously important it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.

Job Summary

The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.

Job Accountabilities (Responsibilities)

  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.

  • Administer oral solutions according to established training.

  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.

  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.

  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.

  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.

  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.

  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

  • Assist with compilation and submission of monthly statistics and data.

  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.

  • Travel to Territory Manager meeting if held off-site or off normal shift.

  • Participate on special projects and teams.

  • Stay up-to-date on company communications.

Job Requirements

  • Ability to provide quality, error free work in a fast-paced environment.

  • Ability to work independently with minimal on-site supervision.

  • Excellent phlebotomy skills to include pediatric and geriatric.

  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.

  • Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.

  • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.

Physical Requirements

  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.

  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.

  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.

  • Position requires travel.

  • Extensive use of phone and PC.

  • Fine dexterity with hands/steadiness.

  • Talking.

  • Walking.

  • Balancing.

  • Bending/kneeling.

  • Pushing/pulling.

  • Reaching/twisting.

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]

Required Education

  • High school diploma or equivalent.

  • Medical training: medical assistant or paramedic training preferred.

  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

  • One year phlebotomy experience preferred.

  • Customer service in a retail or service environment preferred.

  • Keyboard/data entry experience.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pharmaceutical Sales Representative Womens Health Baltimore S MD

Publicis Worldwide

Posted Yesterday

VIEW JOBS 1/18/2019 12:00:00 AM 2019-04-18T00:00 We are looking for passionate Pharmaceutical Sales Representatives to join the Publicis Touchpoint Solutions team! As a Professional Pharmaceutical Sales Representative for Publicis Touchpoint Solutions, you will have the opportunity to grow with one of the nation's leading healthcare communication companies in support of our client Duchesnay, who is a leader in Women's Healthcare. The Professional Sales Representative will be responsible for selling Diclegis, the only FDA-approved prescription medicine for morning sickness. The Professional Sales Representative (PSR) is engaging health care professionals (HCPs) in face to face discussions to promote assigned client product(s), maximize the product(s)' selling potential and meet program and Client objectives. The PSR achieves this by developing and maintaining relationships with HCPs and educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use. The PSR utilizes approved tools and resources for product promotion and maintains a competent level of product, territory and customer activity knowledge. Education/Experience: . * BS/BA Degree Required * 1 years of Pharmaceutical/Medical/Healthcare or B2B Sales Experience required * Working Knowledge of Pharmaceutical Industry * Women's Healthcare experience preferred * Good organizing/planning skills/disciplined * Self-motivated/performance accountability * Excellent communication skills * Judgment/ Decision Making * Computer Proficient Company Overview: Publicis Touchpoint Solutions designs and implements customized healthcare sales, service, and communication teams. We listen to our Clients to create cross channel solutions and achieve their goals. Website: http://www.touchpointsolutions.com/ Twitter: http://twitter.com/pTouchpoint LinkedIn: http://linkd.in/pTouchpoint If you have a proven record of success and the desire to have a positive impact in the healthcare field, we want to hear from you. For immediate consideration, please apply online at http://www.touchpointsolutions.com/. We encourage and support equalemployment opportunities for all associates and applicants for employmentwithout regard to sex, race, color, religion, national origin, age, disability,marital status, sexual orientation or veteran status. Employment decisions areevaluated on the basis of an individual's skills, knowledge, abilities, jobperformance and other qualifications. In addition, Publicis TouchpointSolutions maintains policies and procedures designed to comply with applicablefederal, state and local laws governing non-discrimination in employment inevery location in which Publicis Touchpoint Solutions has facilities. EOEMinorities/Females/Protected Veterans/Disabled Publicis Worldwide Baltimore MD

Phlebotomist I - Baltimore, MD Req20195

Quest Diagnostics Incorporated