Phlebotomist

General Summary of Position

Provides timely, knowledgeable and professional phlebotomy procedures to all in-patient, out-patient and contracted service patients while maintaining an acute awareness of the age specific needs of each client. Maintains a professional appearance while inspiring procedural confidence through knowledgeable application of their skills. Processes collected specimens in a manner that supports specimen integrity guidelines.

Primary Duties and Responsibilities

Maintains a complete understanding of all patient data entry requirements in accordance with policy and procedure.Understands and practices Patient Safety Goals as outlined annually by Joint Commission.Knowledgeable in all phlebotomy techniques to include micro puncture, venipuncture, blood bank collection process, blood culture collection process, and bleeding time.Utilize the Is familiar with the laboratory reception, front desk area and able to cover as required.Explain all processes to assist in minimizing customer/patient anxiety. Answer patient questions when appropriate and within their scope of practice.Prints Pending Logs, reviews and follows through with uncollected specimens.Works as a team member to assists others on shift in completing assignments.Participates in inter or intra departmental performance improvements.Performs such other related and ancillary duties as assigned.

Minimum Qualifications

Education

• Vocational/Technical Diploma Completion of an accredited organization that includes phlebotomy training required

Experience

• 1-2 years Phlebotomy experience preferred and

• Phlebotomy technician, certification from agencies examples (ASCP, NPA, APA ...) preferred

Licenses and Certifications

• CNA - Certified Nursing Assistant
• ASCP - American Society of Clinical Pathologist

Knowledge, Skills, and Abilities

• Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.

• Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.

• Ability to demonstrate ethical behavior that supports the hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.

• Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.

• Ability to work effectively with people from a variety of culturally diverse backgrounds.

• Ability to maintain patient confidentiality.

• Is oriented with and knowledgeable of all nursing home policies and procedures and understands their requirements to provide nursing home support.

• Is completely familiar with and compliant with all send out procedures

• Update knowledge and skills to maintain competency.

• Ability to assess a situation, consider alternatives and choose appropriate course of action.

• Ability to anticipate a customer's/patient's concerns and provide appropriate reassurances.

• Ability to adjust to peaks in workload; demonstrating flexibility and adaptability to change in a positive and cooperative manner.

• Knowledge and ability to make suggestions for improvements to procedures or innovations to enhance patient service.

• Ability to use computer systems as required by position.

Why MedStar Health?

At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.

• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.

• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.

• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.