HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.
EducationHigh School Diploma or GED Required
Job SummaryPerforms a variety of tasks requiring skills in phlebotomy, and general office to include customer service, clerical and computer/data entry.
Organizes, prioritizes, and obtains blood draw requests. Includes TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received
Operates the hospital tube system to receive incoming specimens, distributes to appropriate area, send labels for collection, and sends reports and other requested items, according to hospital policy
Receives outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information.
Operates the Hospital Information System, to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, registers patients, fax and print chart reports. Removes bar code labels and distributes and organizes them for daily procurement.
Greets all visitors, patients, customers, and staff at the reception window or designated area.
Operates telecommunication equipment including telephones, pagers and faxes. Responds to queries, takes detailed messages, forwards test results, and directs calls to appropriate areas. Maintains equipment and supplies, blood collection tray, work areas and outpatient drawing stations.
Handles incoming and outgoing mail for physician, patient, and department distribution. Oversees the training of new employees and assists the supervisor in the coordination of the daily work assignments. Interfaces with nursing in the absence of the Team Leader and Supervisor to resolve most complaints in phlebotomy, specimen receiving and processing and customer service.
Performs other duties as assigned.