Massachusetts General Hospital Chelsea , MA 02150
Posted 3 weeks ago
Under general supervision of the Supervisor of Chelsea HealthCare Center Laboratory, the individual collects specimens for laboratory analysis including blood and urine. Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
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Collect blood using good judgment, reasonable and prudent care and according to policies and procedures, including but not limited to the following:
1.Check two patient identifiers and insure a complete match between orders, labels and patient verbal response before and after collection.
2.Once the patient has been called, insure the safety of the patient always. Avoid leaving the patient alone.
3.Use hand hygiene procedures according to lab guidelines
4.Select appropriate specimen collection equipment
5.Select appropriate site for blood collection.
6.Tie tourniquet and prepare site for venipuncture
7.Collect specimen according to order of draw
8.Insure a safe collection by adhering to all safety and other protocols such as needle stabilization during draw
9.Insure adequate mixing of specimen in tube by inversion
Label in presence of patient
Package and transport specimen appropriately for in-house and/or MGH Boston lab testing
Batch specimens and file manifest for transport to MGH Boston Core Lab
Monitor patient and insure bleeding has stopped, and patient is stable
Verbally give patient post draw instructions on wound care
Review prior to collection, standard questions which includes checking for potential adverse reactions such as history of fainting and latex allergy
Is customer focused and puts the needs of patients first
Maintain adequate workflow by consistently checking at front desk for patients in waiting queue
Maintains patient privacy, and follows all HIPAA guidelines
With training or if qualified by competency review, provide EKG, clerical and specimen transport functions
With training or if qualified by competency review, provide pediatric and ancillary services to phlebotomy operations serviced by Chelsea Laboratory
Provide reception and associated clerical functions at front desk including Fax receipt and send, filing of orders, answering telephones, greeter/receptionist and placing face sheets and/or requisitions in queue according to policies and procedures
Maintain adequate supply inventory by performing bi-weekly inventory checks
Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training via HealthStream and CAP
Work in collaboration with and practice good team working and communication skills with co-workers
Adhere to unit polices for dress code and other areas of personal presentation such as, but not limited to fingernail policy and personal hygiene, and interpersonal communications
Adhere to unit polices for attendance, time off, scheduling, breaks, lunch, etc.
QUALIFICATIONS:
High school diploma or equivalent required
Graduate of training program preferred
1-year work experience and national certification in phlebotomy preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Familiarity with metric system units
Knowledge of basic anatomy and physiology
Knowledge of aseptic technique
Knowledge of cardiovascular system
Knowledge of standard precautions
Must be able to read/write English and communicate clearly with staff and patients
Effectively performs venipuncture on adults, elders, adolescents, school aged children, pediatric venipuncture, finger and heel sticks on infants or toddlers or preschool age children
Attentive to standard safety and infection control procedures including standard precautions
Effective interpersonal and communication skills
Attentive to detail
Ability to provide compassionate care to patients
Ability to recognize emergency situations and respond appropriately
Must be able to lift ten pounds
Capable of physical exertion including walking, standing, sitting and bending for entire shift assignment
Possesses manual dexterity and visual acuity
Able to work under stress of time constraints and heavy workload demands requiring accuracy
Basic computer and keyboard skills. Familiarity with MS Windows and LIS preferred
Neat and orderly work habits
WORKING CONDITIONS:
Massachusetts General Hospital