Philanthropy Donor Experience Officer

Job Summary

The University of Kentucky Office of Philanthropy and Alumni Engagement is seeking a Donor Experience Officer (DXO) to join the Annual Giving team.

Reporting to the Director of Annual Giving, the DXO will work as part of donor-centered team focused on engaging and growing the next generation of supporters to the university. Utilizing modern technology, the DXO will provide a first-class philanthropic experience to alumni and friends of the university. Communicating through a variety of channels (social media, email, video, and phone), this role will build relationships with our supporters connecting them to the causes they are passionate about UK.

The Donor Experience Officer will manage a portfolio of approximately 1,000 donors with clear weekly, monthly, and annual goals. The candidate will collaborate with other departments both internally at the university (including Marketing and Communications, Alumni Relations, and Philanthropy) and externally, to effectively execute 1:1 outreach campaigns using technology resources including EverTrue's cloud platform, social media and virtual communications software.

Candidates should be self-motivated and positive professionals, with a team-first optimistic attitude, eager to engage alumni and friends in a personalized manner and share the goals of the university in an enthusiastic and informed manner.

The culture within the Office of Philanthropy and Alumni Engagement (PAE) is built on our shared core values CoMMIT- Collaboration, Communication, Mission Driven, Mutual Respect, Innovation and Transparency.

By applying for a position within UK PAE, you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team!

This position is remote/remote eligible.

This is a posting for one of two openings for this position. To be eligible in both applicant pools, please complete both applications.

Skills / Knowledge / Abilities

The ideal candidate will be a strong, collaborative leader with a proven record of success in building and sustaining relationships that foster gift giving and engagement. This position requires an individual who understands person-to-person relationships and has the ability to convincingly articulate the vision and priorities of the University and match them to the interests of prospective donors.

The ideal candidate will have familiarity with digital communication methods such as video calls, social media, and email. Demonstrated experience in marketing, philanthropic messaging and persuasive writing is also desirable.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Bachelor's degree with a minimum of three years of experience in fundraising, alumni engagement, person to person customer service, or communications. Experience in fundraising at a higher education institution is preferred.

Deadline to Apply 07/01/2024 University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.