Pharmacy Technician

Walgreens Williston , VT 05495

Posted 2 months ago

  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

  • Models and delivers a distinctive and delightful customer experience.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  • Develops strong relationships with most valuable customers.

Operations

  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

  • Prefer good computer skills.

  • Prefer the knowledge of store inventory control.

  • Prefer PTCB certification.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PT Pharmacy Technician Hannaford

Delhaize America

Posted 3 weeks ago

VIEW JOBS 11/10/2019 12:00:00 AM 2020-02-08T00:00 Job Title: Pharmacy Technician Department: Pharmacy Essential Job Functions: 1. Support and work with pharmacist to achieve outstanding pharmaceutical care. 2. Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies. 3. Maintain confidentiality of customer and company information. 4. Thoroughly understand and operate the pharmacy register, computer software and telephony system. 5. Maintain an atmosphere of enthusiastic customer focus both in person and on telephone. 6. Assist in maintenance of third party prescription information and resolution of rejected adjudication. 7. Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law. 8. Understand pharmacy inventory control procedures, including special requirements for controlled substances. 9. Receive and obtain information needed on written prescriptions or telephoned refill requests from customers. 10. Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup. 11. Relay specific communications to customer from technician or pharmacist processing prescription. 12. Maintain solid communication within the department. 13. Successfully apply training to everyday pharmacy practice. 14. Must be able to meet physical requirements of the position, with or without reasonable accommodations. Duties and Responsibilities: 1. Greet all customers and provide them with prompt and courteous service and assistance. 2. Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions. 3. Ensure customers receive all their prescriptions. 4. File written prescriptions forms after prescriptions are dispensed. 5. Prepare and complete manual insurance claim forms. 6. Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law. 7. Help customers find over the counter items. 8. Maintain a broad understanding of HBC MPP scheduling system. 9. Assist in data entry of MPP information. 10. Maintain attendance and vacation log information. 11. Understand Pharmacy Standard Practice Manual. 12. Order, stock, maintain and return pharmacy inventory through proper supplier. 13. Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product. 14. Assist in preparation of pharmaceutical products for inventory. 15. Share in responsibility for department maintenance and cleanliness in accordance with fixed activities. 16. Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.). 17. Observe and adhere to all company policies and the Pharmacy Standard Practice Manual. 18. Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy. 19. Work within our company's management planning guidelines to maintain productivity. 20. Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards. 21. Treat all co-workers with fairness, dignity and respect. 22. Maintain the quality of department's appearance and presentation. 23. Perform all other duties as assigned. Requirements Qualifications: * Successful completion of criminal background check and drug testing as required. * Excellent communication and customer service skills. * Strong keyboard skills and a demonstrated ability to learn new software applications. * Basic mathematic skills. * Effective time management skills and sense of urgency. * Ability to multi-task in a stressful environment. * Effective interpersonal skills and desire to work in a team environment. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Good problem solving abilities, ability to focus and attention to detail. High levels of integrity, professionalism and confidentiality. Physical Requirements: 1. Stand 100% of the time with occasional walking short distances. 2. Use computer/keyboard/mouse/biometric scanner 100% of time. 3. Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them. 4. Clerical accuracy skills and mathematical skills including the ability to operate cash register. 5. Ability to use staplers, calculators, communication and computer systems frequently. 6. Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level. 7. Bend at the knees and waist repetitively up to 30% of the work day. 8. Have sufficient visual acuity and audio capability to process prescriptions and service customers. Apply On-line Delhaize America Williston VT

Pharmacy Technician

Walgreens