Pharmacy Technician Trainee - Pharmacy

POSITION SUMMARY:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship, this role is working only under the direct supervision of a registered pharmacist. The trainee will not perform duties that can only be legally performed by a registered pharmacist. The individual will support the Pharmacy Department as training for state licensure is achieved through a formal curriculum.

PRIMARY ACCOUNTABILITIES:

Successfully complete a structured Technician Training Program to become a licensed Pharmacy Technician in the state of Florida within a 90-day timeframe. Must become proficient in the following topics:

• Understand pharmacy laws and rules in compliance with state guidelines.

• Understand patient confidentiality to protect privacy.

• Understand pharmaceutical calculations and conversions.

• Understand receipt and data input of prescription(s) from customer.

• Understand components of a patient medication profile.

• Understand the importance of being organized to promote safety and efficiency.

• Understand the pharmacy inventory system; to include cycle counts, expiration date checks, stock rotation, ordering and receiving.

• Learn the pharmacy systems that are required for throughput.

• Learn the processing steps for prescription preparation.

• Learn proper telephone etiquette to provide quality customer service.

• Learn aseptic techniques for sterile medication compounding.

• Learn how to process medication orders for insurance payment.

QUALIFICATIONS REQUIRED:

Education: High School Diploma/GED or equivalent

Work Experience: Customer service experience preferred; cashier experience preferred.

Licensure: N/A

Certification: N/A

Knowledge, Skills, Ability:

• Patience, positive attitude, cooperation, works well with others, friendly, problem solving skills, analytical skills, attention to detail - thoroughness.

• Attention to accuracy, organized, good communications skills (orally and in writing), ability to handle and work well under stress.

• Good listening skills, good social skills, perform multiple tasks at one time, and are able to make quick accurate decisions.

• Ability to evaluate medical literature.

PHYSICAL DEMANDS:

• Repetitive use of hands and fingers. Good hand and wrist dexterity to enable typing and/or computer work for 8-10 hours/day.

• Good eyesight to read labels/prescriptions, graduated containers of fluids, to count tabs, capsules.

• Good hearing to understand phone instructions/orders, customers, and those in which the position depends.

• Ability to work in noisy distracting atmosphere, to handle frequent interruptions, to adapt to changes in workload and work schedule.

• Handle large volumes of work for long periods of time.

• Walk, bend, stoop, twist, sit, and stand for long periods of time, 8-10 hours a day.

• May require lifting and carrying light loads (Up to 40 lbs.).