Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens San Antonio , TX 78245

Posted 2 months ago

Overview

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

  • Flexible hours

  • Level: Mid-Level

  • Travel: 0-25%

Benefits

  • Healthcare

Comprehensive health, dental and vision plans are available to employees for themselves and their dependents.

  • Prescription coverage

The Walgreens Prescription Drug Plan is designed to help make the cost of prescription medications more affordable for our Walgreens employees and their families.

  • Retirement planning/saving

Profit-Sharing and Employee Stock Purchase Programs help employees secure their financial future and reach their retirement savings goals.

  • Employee discount

Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.

  • Work & life resources

An integrated employee assistance and work/life program available to all team members and eligible family members.

  • Career development programs

Robust career development includes e-learning programs, classroom career development and mentoring.

Responsibilities

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

  • Models and delivers a distinctive and delightful customer experience.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  • Develops strong relationships with most valuable customers.

Operations

  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

  • Prefer good computer skills.

  • Prefer the knowledge of store inventory control.

  • Prefer PTCB certification.

An Equal Opportunity Employer, including disability/veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Central Market Broadway RX Tech Pharmacy Tech PartTime

H-E-B

Posted Yesterday

VIEW JOBS 2/23/2021 12:00:00 AM 2021-05-24T00:00 SUMMARY of the position: Works under minimal supervision, with occasional guidance. Duties are varied and moderately complex. Applies skills in area of specialization. May adapt procedures, techniques, tools, materials and/or equipment to meet special needs. May assist in orienting, training, assigning and checking the work of lower level partners. Sets example for partners in Pharmacy by role modeling customer service, SOP compliance and business acumen. RESPONSIBILITIES of the position: Store Operations * Provide great customer service and role model service standards, including working closely with Pharmacy Care Representatives (PCRs) in providing patient care * Have an understanding and knowledge of HEB Pharmacy Standard Operating Procedures (SOPS) and where to access them * Receive and process written prescriptions from customers using RxEVO computer system * Verify complete patient information to input into the computer system * Input prescription data into computer * Process 3rd party prescriptions and manage adjudication review * Apply computer troubleshooting and prescription application overview * Manage the -Exception- station * Retrieve inventory from shelf for processing * Performs prescription assembly using Kirby Lester * Verification and label of prescriptions by 8 point check. Total shift production may include up to 1,000 scripts on a heavy volume day * Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA * Hand count control medications, measure liquids, reconstitute antibiotics * Verify type of cap required for prescription (child-proof, easy open); replace if necessary * Maintains automated prescription processing equipment-Kirby Lester * Process Central Fill Check In * Inventory ordering and management through RxIMS * Check warehouse and DSD delivery for accuracy, notify HEB/DSD vendor if short * Review Warehouse and DSD orders through RxIMS; make adjustments as necessary * Invoices processed on timely basis * Maintenance and upkeep of facility * Other duties may be assigned as necessary. Central Fill * Perform all technician duties. * Order medication/pharmacy supplies * Order office supplies * Order bathroom/break room supplies * Keep inventory on weekly basis * Keep inventory on dock to dock * Look for expired medication * Move faster medication closer to technician * Make shelf tags * Discontinue nonproductive medication: 6 month span * Order new medication * Keep track of back order/vendor delay/discontinued/change in NDC and manufacturer * Able to create product bar codes * Use queries for product volume within specific length of time * Obtain medication to eliminate out of inventory * Work with Anthony on moving product for a more efficient production flow * Print out inventory labels when needed REQUIREMENTS for the position: * High school diploma or equivalent and must be at least 18 years of age * State of Texas certification as Pharmacy Technician * Acquire 20 hours of continuing education every two years * 1-2 years previous retail experience preferred; pharmacy experience strongly preferred * Mathematical skills including calculating measurements * Basic computer skills (MS Windows, TAO, HEB Intranet) * Must have excellent communication skills and demonstrate excellent telephone etiquette * Strong team orientation, willing to pitch in at any moment for any reason. * Experience working in a fast paced environment * Must be a self-starter, and be able to work with little direct supervision * Ability to multitask and manage multiple priorities * Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business * Welcomes working in a team oriented environment and is open to cross-training * ACR training * Technician Certification Training * REVO 501 & 502 training * Company Orientation * REVO Certified * HIPAA trained * Must be able to function in a fast-paced retail environment * Must be able to lift and carry 30 pounds on regular basis * Must be able to stand (for up to 12 hours), walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift * Must possess hand/finger dexterity H-E-B San Antonio TX

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens