Pharmacy Technician

Magellan Health Services Phoenix , AZ 85002

Posted 8 months ago

Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria.

  • Determines appropriateness for medications. Communicates decision to physicians, physician`s office staff, medical management staff and/or pharmacists.

  • Researches, resolves and documents prior authorization outcomes in pharmacy system.

  • Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician`s office staff, medical management staff and/or pharmacists.

  • Escalates requests to Pharmacist when request requires extensive clinical review or denial.

  • Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.

  • Performs other duties as required.

General Job Information


Pharmacy Technician


Job Family

Pharmacy Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date

Date Requisition Created

Minimum Qualifications


GED (Required), High School (Required)

License and Certifications

  • Required

CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements

  • Pharmacy

License and Certifications

  • Preferred

Other Job Requirements


  • CPT: Certification/licensure in accordance with state requirements. In the states of Florida, Rhode Island and Michigan, license registration with the Board of Pharmacy is required without exception.

  • PTCB: Certification or the ability to obtain PTCB Certification within one year of hire. Employees in states which require a Pharmacy Technician certification/registration exam may substitute state certification/registration for the PTCB.

  • Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.

  • In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.).

  • Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite.

  • Excellent written and verbal communication skills.

  • Ability to follow clinical criteria and instructions to approve prior authorization requests.

  • Minimum of 6 months dispensing or retail experience required, or equivalent internal training will be substituted.

  • Ability to identify and trouble-shoot problematic issues.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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Pharmacy Technician

Magellan Health Services