Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat our customers and employees in a fair and ethical manner by promoting an inclusive work environment, being a responsible member of the community, and providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company's reputation as the 'Best In Class' in the retail food industry
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
Enter patient's information into computer accurately and efficiently
Count, measure and prepare specified product using company best practices
Follow the appropriate staging procedures
Maintain records on prescription volume and sales
Process customer transactions in a quick and efficient manner
Understand and follow company guidelines on tendering electronic fund transactions, such as credit/debit cards, EBT and gift cards, as well as cash and check transactions
Understand and adhere to guidelines on accepting and tendering vendor coupons, company limits on cash shortages and shrink guidelines
Understand the operation of the cash register and follow all cashier handling policies to prevent loss.
Maintain a clean and organized work station
Display a positive attitude while interacting with customers and peers
Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
Reinforce safety programs by complying with safety procedures and identifying/notifying store management of unsafe conditions and customer/associate accidents
Report all illegal activity, including robbery, theft or fraud
Assist pharmacist in all responsibilities, except those that require a judgment call by a pharmacist
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications/Education:
Must be 18 years of age
High school diploma or equivalent
Effective communication skills
Ability to complete certification or licensure depending upon state requirements
Ability to learn and comply with HIPAA regulations
Ability to maintain confidentiality of customer records and information
Desired Previous Job Experience:
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: OH || Mount Gilead || 555 W Marion Rd || 43338 || Kroger Stores || [[mfield2]] || Customer Service || Employee || Non-Exempt || Part-Time || None