JOB DESCRIPTION: Under the direct supervision of a registered pharmacist, procures, prepares, packages, and distributes medications and pharmaceutical supplies.
Provides organizational and technical support to less experienced technicians; monitors proper preparation of pharmaceuticals and compliance with protocol and guidelines for pharmacy operations. Performs all of the duties of a Pharmacy Technician II. Assists in the training of new personnel.
Maintains proficiency in automated systems and troubleshoots/resolves problems. Performs and ensures co-workers adhere to technician check technician processes per departmental guidelines. Performs other related duties as required.
Responds to customers needs in a timely manner in accordance with departmental standards; answers phone, takes and distributes messages, and triages requests to the appropriate person. Assists with operational support functions, which includes minor housekeeping activities to maintain an efficient work area. Efficiently and accurately processes and files required documentation/paperwork as appropriately for work area.
May assist with updating work area references, manuals, and/or guides as needed. Participates in and supports departmental staff recognition program to help retain staff. Properly operates, monitors, and cleans departmental equipment.
Calibrates IV Pumps and other equipment as needed. Performs automated cabinet drawer recovery. Able to troubleshoot equipment and software problems, including automated medication storage/replenishing systems, automated dispensing cabinets, EM 2400, and/or scanners as needed.
Serves as a resource to new and less experienced staff2. Supplies: Inventories and refills working stock as required; checks stock and prepares lists for appropriate amount of IV fluids to be ordered; restocks medications/IV fluids to sterile products area, automated medication storage/replenishing systems machines, and automated dispensing cabinet machines. Maintains an established inventory of drugs and commonly used supplies, i.e., syringes, needles; gloves, sets, filters, etc.; re-orders and stocks items upon delivery to ensure immediate availability.
Can properly utilize the PMM system where applicable. Reports problems to and/or addresses issues with appropriate pharmacy or materials management personnel. Electronically and accurately posts patients medication charges and credits to ensure the accuracy of each charge.
Enters data into an electronic database; ensures accuracy and timeliness of required data entry. Prepares daily and/or monthly reports as required. Prepares or assists with work and assignment schedule for technicians and amends schedules and assignments as necessary; monitors and directs workflow.
May assign work to other support staff. Ensures compliance with departmental policies and procedures in accordance with state, federal, and organizational guidelines. May collect, monitor, and evaluate data to provide an analysis of results and assists with recommendations for performance improvement.
Corrects discrepancies identified by the performance improvement process. Identifies, documents, and corrects customer service issues. Attends educational in-services as appropriate.
Meets departmental expectations for required programs. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Orients and trains new personnel.
Acts as a resource for less experienced staff, providing technical information and guidance in pharmacy techniques and policies to ensure the delivery of efficient, quality service. May complete and sign off on Orientation Documentation Check Lists as well as may recertify IV aseptic and/or cytotoxic technique of other personnel. Helps ensure coworkers adhere to technician check technician processes per departmental guidelines.
Assists in presenting information at pharmacy technician inservices as needed. MINIMUM QUALIFICATIONS: A high school diploma or equivalent.One year experience as a Pharmacy Technician II at Emory Hospitals or equivalent external experience.
Current CPhT certification and active registration in state of GA. Or current enrollment in an accredited School of Pharmacy with a current Georgia Pharmacy Intern license. Must maintain certification and registration through entire length of employment.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs.; up to 50% of the work day; 0-20 lbs. up to 50% of the workday; Lifting 50 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks.
Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks