Kroger Richardson , TX 75080
Posted 2 weeks ago
Perform duties to work under the guidance of a licensed registered pharmacist to maintain workflow and inventory in the pharmacy and prepare medications for patients, working within the limits of standard or accepted practice. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum
High School Diploma or GED
Consistent focus and attention to detail resulting in superior accuracy
Demonstrated proficiency with pharmacy applications (CPR+ preferred) and in operating computer with knowledge of office software including MS Word and Excel
Clear and consistently demonstrated understanding of healthcare protocols for privacy
Demonstrated organizational skills
Exemplary communication skills, customer service, and customer relationship building skills; including listening, speaking, and writing
Desired
1 year of healthcare customer service experience with knowledge of benefits access processes
Demonstrated knowledge of medications utilized for therapy in the defined disease states served by the assigned pharmacy
Review and interpret physician medication orders and enter prescription data in preparation for pharmacist verification
Perform job assignments in full compliance and complete understanding of the state and federal laws and internal policies and procedures governing the handling, dispensing and distribution of prescription medications
Receive and stock inventory of medications in keeping with inventory policy requirements; contribute to periodic inventory process, counting, and recording drugs and supplies on hand
Select drugs from stock, count, package and accurately label prescriptions for pharmacist verification and shipment
Provide administrative Pharmacy support as assigned and assist in the training of new associates in the Pharmacy
Communicate with all new patients informing them of prescription referral and welcoming them to Kroger Specialty Pharmacy (KSP)
Respond to inbound Pharmacy calls, demonstrating customer service excellence, and triage to appropriate clinician or department; communicate with patients, prescribers' offices, and associates with a focus on patient care
Obtain patient s medication information for DUR investigation
Adjudicate and review prescription insurance claims of medications to be delivered
Contact insurance companies or other payers to complete prior authorization requirements, identify co-pay structure, and investigate coverage and benefits
Provide information and respond to requests to assist to obtain co-pay cards or financial assistance for patients, as applicable
Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
Perform other related duties as assigned
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Kroger