Cynet Systems Warren Township , NJ 07059
We are looking for Pharmacy Technician for our client in Warren, NJ
Job Title: Pharmacy Technician
Job Location: Warren, NJ
Job Type: Contract
US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.
Pharmacy Technician experience preferred:
Primary Call Center contact for pharmacies and medical professionals.
Programs typically consist of pharmaceutical brand initiated payment assist solutions such as co-pay cards or vouchers.
Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
A Call Center Representative traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center.
Quickly assesses the user's issue and provides first level support for problem resolution.
Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.
Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary.
Works under moderate supervision and typically reports to the Customer Service Supervisor.
Minimum Education & Experience:
We require candidates to have a minimum Call Center background of 3 + years.
HIPPA certified, or experience in claim processing preferred.
Bi-lingual (English/Spanish) preferred.