Pharmacy Tech Specialist

Lifespan Corporation Providence , RI 02940

Posted 1 week ago



position is in the Rhode Island Hospital Pharmacy Retail location. Under the supervision of a Pharmacist and direction of

the Pharmacy Technician Group Leader the Pharmacy Technician Specialist

rotates to all applicable work assignments and work shifts of pharmacy

services including pharmacy retail as business need dictates and contingent

upon individual demonstrated competency of necessary skills and knowledge for

the respective area. Utilizes experience-based knowledge to perform more

advanced technical functions in preparing formulating and packaging medication

and pharmaceutical supplies. Assists the Pharmacy Technician Group leader

in assigned areas of the hospital or retail pharmacy to coordinate activities

of Pharmacy Technicians and support personnel in keeping with the scope of

services provided and with consideration to the age of the patients/customers

being served. Interacts professionally as needed with patients/customers

physicians and their support personnel to obtain accurate information

including insurance information needed to process customer/patient

prescriptions and process accurate payment transactions. Accesses

inputs and retrieves necessary information using multiple pharmacy system

applications. Assists pharmacy technician as workload or need arises and

performs other duties as assigned.


Exhibits a friendly pleasant and helpful nature

demonstrating a strong customer service orientation when interacting with

customers/patients physicians and support personnel. Responds to questions

relative to cost and availability of medication and pharmaceutical

supplies. Informs customers/patients physicians and their support

personnel of wait times and any issues regarding drug availability including

advising on the refill authorization process for expired prescription orders.

Protects and maintains customer/patient confidentiality

while collecting customer/patient personal information necessary for filling

prescriptions such as name address date of birth and insurance

information. Enters pertinent customer/patient data into appropriate

pharmacy systems in order to ensure accurate charging for services and

processing of insurance billing/payment as well as customer/patient co-pay

information. Collects and processes payment for customer/patient


Assists patients/customers in resolving identified problems.

Refers customers/patients questions concerning medications and drug

interactions to the attending Pharmacist.

Determines patient needs and as appropriate facilitates

referral to retail pharmacy and/or case management. Promotes the

various services provided including delivery of prescriptions and/or medical

equipment to discharged patients bedside.

Assumes responsibility for assigned areas of the pharmacy

including intravenous chemotherapy preparation controlled substance inventory

management medication purchasing operating room medication inventory

maintenance payroll processing hospital and pharmacy quality assurance

auditing as well as departmental and patient/customer medication charging.

Assists the Pharmacy Technician Group Leader in coordination

of the activities and workflow of Pharmacy Technicians and support personnel.

Utilizes experience-based knowledge in order to function

more independently than a Pharmacy Technician in preparing formulating and

packaging medications including chemotherapy and controlled substances and

other pharmaceutical supplies under the immediate supervision of a pharmacist.

Assumes responsibility for equipment set-up calibration and

operation of pharmacy equipment including the electronic drug dispensing system

(EDDS; i.e. Omnicell Pyxis) and formulations technology.

Coordinates quality assurance activities for assigned areas

of the hospital and/retail pharmacy as well as in all areas of the hospital

when assigned to Quality Assurance. Ensures medication supply areas are neat

and orderly and medications are stored under proper conditions for light

temperature and sanitation.

Participates in quality assessment and improvement

activities and medication safety initiatives of the pharmacy and the

hospital. Utilizes approved process for reporting actual prevented and

near miss medication errors.

Provides resource assistance and guidance to Pharmacy

Technicians and support personnel in performing their normal job duties.

Provides input into the evaluation of job performance for Pharmacy

Technician and support personnel.

Rotates to all applicable work assignments and work shifts

of Pharmacy Services including pharmacy retail as business need dictates and

contingent upon individual demonstrated competency of necessary skills and

knowledge for the respective area.

Acknowledges and demonstrates professionalism for self and


Assists pharmacy technician as workload or need arises and

performs other duties as assigned including but not limited to automated

dispensing cabinet medication refill or maintenance pharmacy compounding (e.g.

sterile non-sterile topical oral and IV) medication inventory management

and delivery etc.

Other information:



High school graduate or equivalent degree. Completion of one

to two years of college preferred.

Maintains current unrestricted Rhode Island Pharmacy

Technician licensure.

Maintains and holds current National Pharmacy Technician

Certification (CPhT) or has a minimum of one year pharmacy technician work

experience and achieves and maintains certification within 7 months of hire.

Must possess solid computer skills including Microsoft

Office Suite as well as email and calendar applications. Must be

comfortable in using internet web applications and multiple pharmacy system


Strong customer service presence and verbal and written

communication skills are necessary to interact with customers/patients

physicians and ancillary support staff.

Work is exact and requires the ability to pay attention to

detail to avoid serious error in medication dispensing and payment


Must be able to multi-task and reprioritize as needed while

maintaining accuracy and service standards.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

Work Type: Full Time

Shift: Shift 4

Union: IBT

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Pharmacy Tech Specialist

Lifespan Corporation