position is in the Rhode Island Hospital Pharmacy Retail location. Under the supervision of a Pharmacist and direction of
the Pharmacy Technician Group Leader the Pharmacy Technician Specialist
rotates to all applicable work assignments and work shifts of pharmacy
services including pharmacy retail as business need dictates and contingent
upon individual demonstrated competency of necessary skills and knowledge for
the respective area. Utilizes experience-based knowledge to perform more
advanced technical functions in preparing formulating and packaging medication
and pharmaceutical supplies. Assists the Pharmacy Technician Group leader
in assigned areas of the hospital or retail pharmacy to coordinate activities
of Pharmacy Technicians and support personnel in keeping with the scope of
services provided and with consideration to the age of the patients/customers
being served. Interacts professionally as needed with patients/customers
physicians and their support personnel to obtain accurate information
including insurance information needed to process customer/patient
prescriptions and process accurate payment transactions. Accesses
inputs and retrieves necessary information using multiple pharmacy system
applications. Assists pharmacy technician as workload or need arises and
performs other duties as assigned.
Exhibits a friendly pleasant and helpful nature
demonstrating a strong customer service orientation when interacting with
customers/patients physicians and support personnel. Responds to questions
relative to cost and availability of medication and pharmaceutical
supplies. Informs customers/patients physicians and their support
personnel of wait times and any issues regarding drug availability including
advising on the refill authorization process for expired prescription orders.
Protects and maintains customer/patient confidentiality
while collecting customer/patient personal information necessary for filling
prescriptions such as name address date of birth and insurance
information. Enters pertinent customer/patient data into appropriate
pharmacy systems in order to ensure accurate charging for services and
processing of insurance billing/payment as well as customer/patient co-pay
information. Collects and processes payment for customer/patient
Assists patients/customers in resolving identified problems.
Refers customers/patients questions concerning medications and drug
interactions to the attending Pharmacist.
Determines patient needs and as appropriate facilitates
referral to retail pharmacy and/or case management. Promotes the
various services provided including delivery of prescriptions and/or medical
equipment to discharged patients bedside.
Assumes responsibility for assigned areas of the pharmacy
including intravenous chemotherapy preparation controlled substance inventory
management medication purchasing operating room medication inventory
maintenance payroll processing hospital and pharmacy quality assurance
auditing as well as departmental and patient/customer medication charging.
Assists the Pharmacy Technician Group Leader in coordination
of the activities and workflow of Pharmacy Technicians and support personnel.
Utilizes experience-based knowledge in order to function
more independently than a Pharmacy Technician in preparing formulating and
packaging medications including chemotherapy and controlled substances and
other pharmaceutical supplies under the immediate supervision of a pharmacist.
Assumes responsibility for equipment set-up calibration and
operation of pharmacy equipment including the electronic drug dispensing system
(EDDS; i.e. Omnicell Pyxis) and formulations technology.
Coordinates quality assurance activities for assigned areas
of the hospital and/retail pharmacy as well as in all areas of the hospital
when assigned to Quality Assurance. Ensures medication supply areas are neat
and orderly and medications are stored under proper conditions for light
temperature and sanitation.
Participates in quality assessment and improvement
activities and medication safety initiatives of the pharmacy and the
hospital. Utilizes approved process for reporting actual prevented and
near miss medication errors.
Provides resource assistance and guidance to Pharmacy
Technicians and support personnel in performing their normal job duties.
Provides input into the evaluation of job performance for Pharmacy
Technician and support personnel.
Rotates to all applicable work assignments and work shifts
of Pharmacy Services including pharmacy retail as business need dictates and
contingent upon individual demonstrated competency of necessary skills and
knowledge for the respective area.
Acknowledges and demonstrates professionalism for self and
Assists pharmacy technician as workload or need arises and
performs other duties as assigned including but not limited to automated
dispensing cabinet medication refill or maintenance pharmacy compounding (e.g.
sterile non-sterile topical oral and IV) medication inventory management
and delivery etc.
High school graduate or equivalent degree. Completion of one
to two years of college preferred.
Maintains current unrestricted Rhode Island Pharmacy
Maintains and holds current National Pharmacy Technician
Certification (CPhT) or has a minimum of one year pharmacy technician work
experience and achieves and maintains certification within 7 months of hire.
Must possess solid computer skills including Microsoft
Office Suite as well as email and calendar applications. Must be
comfortable in using internet web applications and multiple pharmacy system
Strong customer service presence and verbal and written
communication skills are necessary to interact with customers/patients
physicians and ancillary support staff.
Work is exact and requires the ability to pay attention to
detail to avoid serious error in medication dispensing and payment
Must be able to multi-task and reprioritize as needed while
maintaining accuracy and service standards.
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Rhode Island Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 4