Pharmacy Manager -Ambulatory Specialty Clinics

Cleveland Clinic Cleveland , OH 44114

Posted 2 months ago

Job Summary:

Using both operation and clinical management skills, the Pharmacy Manager for Ambulatory Specialty Clinics will coordinate the development, implementation and measurement of pharmacy services within the ambulatory clinic pharmacy team to improve medication use quality and safety, enhance patient care, improve patient experience, reduce readmission rates and contribute to the margin of the health system. The Pharmacy Manager for Ambulatory Specialty Clinics will oversee ambulatory clinic pharmacist roles in endocrine, geriatrics, rheumatology, pediatrics, and anticoagulation services.

Key Roles and Responsibilities:

a. Direct oversight for 4 pharmacist FTE in endocrinology, geriatrics, rheumatology, and pediatrics.

b. Develop and implement goal-oriented performance measures for existing clinic locations and develop expansion strategy in specialty clinics to support organizational population health goals.

c. Direct oversight of 26 FTE for clinic-based anticoagulation services across Northeast Ohio.

Other Responsibilities:

  • Regulatory compliance

  • Financial performance

  • New business development in specialty clinics

  • Education of staff, residents, and pharmacy students

  • Preceptor (IPPE and APPE students, PGY1 Residents, HSPA Residents)

Reporting Structure:

The Pharmacy Manager for Ambulatory Specialty Clinics will report to the Assistant Director of Pharmacy for Population Health and Transitions of Care.

Manages the daily operation of inpatient pharmacy services. Identifies, develops and implements innovative, systematic and timely solutions to improve quality.


  • Identifies customer needs and facilitates meeting those needs utilizing continuous process improvement techniques.

  • Identifies and proposes practical solutions to technical, professional, personnel or procedural problems affecting daily workflow.

  • Ensures that the department is adequately staffed with properly trained personnel.

  • Establishes work assignments and schedules.

  • Participates in the development of operational and clinical program activities.

  • Promotes and develops the clinical activities of pharmacy staff through counseling, training and teaching.

  • Trains and instructs employees as to their duties.

  • Coordinates orientation and training of new employees in job functions and responsibilities.

  • Monitors financials and other pertinent statistics.

  • Assists with evaluations of financial performance.

  • Maintains records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws.

  • Other duties as assigned.


  • Pharmacy degree with current state license and MS, MBA, PharmD and/or residency preferred.


  • Current State licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current State within 90 days of hire.

Complexity of Work:

  • Within the scope of the job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment.

Work Experience:

  • Three years clinical Pharmacy experience, including at least one year leadership experience.
  • MS Residency may substitute for required experience.

Physical Requirements:

  • Physical demands include periods of standing and walking.

  • Dexterity sufficient to perform computer functions and communication via telephone.

  • May be required to lift and transport up to ten pounds.

  • Requires normal or corrected vision.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities

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Pharmacy Manager -Ambulatory Specialty Clinics

Cleveland Clinic