Pharmacy Liaison II

Overview

In this role, you will serve as a pharmacy advocate for patients on behalf of the clinicians prescribing medication. Your primary focus will be coordinating access to specialty take home medications.

Work as part of a high-performing, interdisciplinary team of nurses, physicians, and other health care providers in a rewarding, fast-paced work environment in an academic/clinic setting. This is a unique position allowing a pharmacy technician to utilize/develop pharmacy and leadership skills.

Responsibilities/Job Description

• Educating patients on their insurance prescription benefits

• Communicating expectations, timing, and process capably to patients, caregivers, and clinics

• Expediting patient access to specialty medications by identifying and resolving barriers on behalf of clinic care teams, including: Submitting and following prior authorizations, Supporting providers by assisting with appeals, Coordinating fulfillment of orders with dispensing pharmacies, and assisting patients in being able to financially afford their medications

• Advising patients on their specialty pharmacy network and identifying limited distribution alternatives

• Explaining the benefits of enrolling into our specialty pharmacy program without impeding patient choice of pharmacy, and achieving patient participation

• Acting as an advocate for our specialty pharmacy

• Partner with multiple specialties, clinics, and medical providers

• Develop expertise in (at least) one clinical specialty to act as a subject matter expert for the larger liaison team, clinic, and our partners in access services

• Establishing relationships with industry representatives and reimbursement managers to maintain current knowledge on available financial assistance programs

Qualifications

Minimum Qualifications to Fulfill Job Responsibilities:

• The ideal candidate will have experience in pharmacy, working with specialty medications, prior authorizations, and/or coordinating work with multiple stakeholders. Communication skills, interpersonal skills, adaptability are critical. Willingness to work in a fast-paced environment, work independently, to grow and develop, and to be an integral part of the team is necessary.

Required Education

• Baccalaureate degree in business or healthcare related field or equivalent combination of education and related experience.

Required Experience

• Three years of pharmacy technician experience

License/Certification/Registration

• Registered as Pharmacy Technician with the MN State Board of Pharmacy.

• National Technician Certification within 6 months of hire.